Service decision and evidence guide

Medical-device importer or distributor: compare the MDR handoff

MDR Articles 13 and 14 describe different checks and follow-up duties for importers and distributors. Build the project around the actual supply-chain role, declarations, labels, UDI where applicable, storage controls and complaint escalation. A freight or customs contract does not by itself establish the MDR role.

Evidence retrieved 2026-10-06. Source versions and topic-specific limits are listed below.

Sourced criteria · EU

What changes the service scope?

Decision or taskWhat the source describesWhat to prepare
What is checked before supplying?Article 13(2) lists importer checks including CE/declaration, identified manufacturer/representative, labels/instructions and applicable UDI. Article 14(2) lists distributor checks and permits representative sampling for specified items. [1] [2]Create separate importer and distributor checklists; document which sampling provisions actually apply.
Whose contact goes with the device?Article 13(3) specifies importer name and contact information, without obscuring manufacturer information; Article 14(2)(c) asks distributors to check this for imported devices. [1] [2]Compare packaging and accompanying-document examples with the importer-identification requirement.
Who controls storage and transport?Articles 13(5) and 14(3) address conditions while devices are under the respective operator’s responsibility. [1] [2]Allocate storage, transport, deviations and evidence access by actual custody stage.
How do incidents and nonconformities move?Both articles describe notification/cooperation and complaint or recall/withdrawal records, with role-specific details. [1] [2]Agree who logs, forwards, investigates and supplies authority information; retain each operator’s responsibilities.

The definition of the buyer’s actual actor role and the applicable device regime remain unresolved. This comparison is MDR-specific and does not establish customs importer-of-record obligations.

A scoped evidence and handoff plan

Use this checklist to gather your business or product details before speaking with a specialist. The items below explain what to record and suggest useful supporting documents. You can add your own answers in the editable project brief.

  1. What is checked before supplying?

    Create separate importer and distributor checklists; document which sampling provisions actually apply.

    Useful evidence: Supply-chain map, declarations, representative details, labels/IFU and UDI records.

  2. Whose contact goes with the device?

    Compare packaging and accompanying-document examples with the importer-identification requirement.

    Useful evidence: Label artwork, importer identity/address and change control.

  3. Who controls storage and transport?

    Allocate storage, transport, deviations and evidence access by actual custody stage.

    Useful evidence: Manufacturer conditions, transport/storage records and deviation escalation.

  4. How do incidents and nonconformities move?

    Agree who logs, forwards, investigates and supplies authority information; retain each operator’s responsibilities.

    Useful evidence: Complaint/recall registers and a manufacturer–representative–importer–distributor escalation matrix.

Work packages and dependencies

Questions for providers

Sources and data dates

Read the official document in context. The audit details identify the precise locators and preserved versions used for this page.

EUR-Lex — Regulation (EU) 2017/745 ↗

Thu, 10 Sep 2026 17:31:54 GMT · retrieved 2026-10-06

Audit details: precise locators and snapshot identifiers

Source key D05 · snapshot fd42f74592a6a3ac614be3505c16b24acc814c725637749534fcbff0c5d411d6

  • [1] #art_13 · record 82322e9b2da606b2c086d085efddd224d2ecf134aca308e33ad8d1f12442ae93
  • [2] #art_14 · record 63f88666c3e6b931fddad11cd1c6dccfcf305630ca8daca8291ec421d29b3e79

Prepare an editable project brief

Confirm the facts, scope and contact preference before sharing your project. Preparing this page sends no provider outreach.

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