Service decision and evidence guide

Does an EU visitor or travelling customer trigger GDPR representation?

An EU visit alone does not settle Article 3(2). The EDPB contrasts a domestic-only app used by a traveller with an app deliberately offered in EU cities. Record the intended market and the processing purpose; assess behavioural monitoring separately before deciding whether representative appointment applies.

Evidence retrieved 2026-10-07. Source versions and topic-specific limits are listed below.

Sourced criteria · EU · GDPR

What changes the service scope?

Decision or taskWhat the source describesWhat to prepare
Domestic-only app used while travellingThe guidance examples use domestic market restrictions and other offering facts to distinguish incidental travel from an offer directed at people in the Union. [1] [2]Compare the stated example/criterion with the evidence tasks below; retain any factual differences.
Intentionally offered EU-city serviceThe contrasting example makes a tourist service available in EU cities and uses location data for targeted advertising. Offering and monitoring are separate Article 3(2) questions. [1]Compare the stated example/criterion with the evidence tasks below; retain any factual differences.
Evidence of intentionMere website accessibility is insufficient by itself. Review actual ordering, marketing and other targeting facts together rather than treating one visitor or language as decisive. [3]Compare the stated example/criterion with the evidence tasks below; retain any factual differences.

The EDPB document is Guidelines 3/2018, version 2.1, adopted 12 November 2019. Its worked examples are guidance and dated assumptions, not a new law or a conclusion about your organisation. EU scope is assessed here; UK and Swiss rules require separate evidence. Novel or disputed scope/role interpretations need specialist legal review.

Prepare the evidence and engagement scope

Use this checklist to gather your business or product details before speaking with a specialist. The items below explain what to record and suggest useful supporting documents. You can add your own answers in the editable project brief.

  1. Document the intended offer

    Record supported countries, ordering restrictions, app terms, currencies and actual advertising audiences for this service.

    Useful evidence: A dated offer/market matrix with screenshots or archived terms.

  2. Separate travel from targeting

    Identify whether an existing domestic customer travelled or whether the service was deliberately offered to people in the EU.

    Useful evidence: Customer-location and service-offer facts without publishing personal records.

  3. Check monitoring independently

    Map tracking and subsequent profiling or targeting uses; give the specialist both questions before accepting an appointment conclusion.

    Useful evidence: A purpose-level tracking/data-flow map and separate offering/monitoring conclusions.

Work packages and dependencies

Questions for providers

Sources and data dates

Read the official document in context. The audit details identify the precise locators and preserved versions used for this page.

EDPB territorial-scope guidance — PDF page 15 ↗

Guidelines 3/2018 version 2.1; 2020-01-07 formatting change · retrieved 2026-10-07

Audit details: precise locators and snapshot identifiers

Source key D17 · snapshot d6910de864b8bbbdd7ed11e7509391a21ac9b627c8745dde87e8acd7c63b4862

  • [1] PDF page 15 · record 9154cf935c535eaa1c124cb105c285250ea9c17fa4c601f47d38b6bafa0ce280
  • [2] PDF page 16 · record 21379547ae301e79bf2983ffdb547ee6d4884578903434299feb9248d8efc4a7
  • [3] PDF page 17 · record cbc814429cd082497982efb0b237589e049c160d9fc0d4069b0ed35b1628b7b5

European Union — GDPR (Regulation (EU) 2016/679) ↗

Consolidated text dated 2016-05-04 · retrieved 2026-10-06

Audit details: precise locators and snapshot identifiers

Source key D05 · snapshot 149156a8f8dfc90bead21c89c32eb84f92b7414602c3e00e058755810b48ef8a

  • [4] #art_3 · record e971d61ba2966f81cde250e8814a8e3d60e16da6212a0f1fd180e1dd9869819d
  • [5] #art_27 · record 6b75ebac1e370f3020c6d5dc7f0117ed27d1bf4a4c7c47b155b12f0c3984a10e

Prepare an editable project brief

Confirm the facts, scope and contact preference before sharing your project. Preparing this page sends no provider outreach.

Choose work packages to discuss

Compare GDPR Article 27 EU/UK Representative