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USTECH.COM
★★★★★
5.0
/ 5
•
21 reviews
USTECH.COM offers comprehensive, state-of-the-art VoIP and Unified Communications solutions tailored for businesses. Experience enterprise-class features at a fraction of the cost, with customizable, scalable, and integrated cloud technology.
USTECH.COM provides advanced, full-featured Enterprise Class Solutions for all your business telephone needs, utilizing the same features as Fortune 500 companies at a significantly lower cost. Their offerings are fully customizable, scalable, and collaborate with most CRMs. Leveraging powerful cloud technology, USTECH.COM enables businesses to handle hundreds of simultaneous calls and provides seamless integration for remote offices, mobile applications, presence applications, video conferencing, ACD, and PC software applications. They specialize in design, planning, and project management focused on your specific business needs, delivering turnkey solutions for all telecommunications projects. Their services include Cloud Business Phone Systems, UC Client Applications, Intelligent Phone Lines, Video Conferencing, Electronic Faxing, and Cabling Infrastructure Solutions. USTECH.COM also offers Contact Center solutions with features like Self-Service IVR, Outbound IVR, CRM integration, and robust reporting, all designed to enhance customer engagement and operational efficiency.
About
**Who they are**
USTECH.COM provides comprehensive VoIP and Unified Communications solutions. They focus on delivering enterprise-class features through customizable, scalable, and integrated cloud technology.
**Expertise & scope**
* Cloud Business Phone Systems
* Unified Communications (UC) Client Application
* Intelligent Phone Lines
* Video Conferencing
* Electronic Faxing
* Cabling Infrastructure Solutions
* Contact Center solutions including Self Service IVR, Outbound IVR, CRM integration, and Multi-Media Agent Screens.
* Contact Center features include Web & SMS Chat, Call Back Queue, Power & Predictive Dialing, and historical data archiving.
**Reputation / proof points**
* Offers solutions tailored for businesses.
* Focuses on providing enterprise-class features at a reduced cost.
USTECH.COM provides comprehensive VoIP and Unified Communications solutions. They focus on delivering enterprise-class features through customizable, scalable, and integrated cloud technology.
**Expertise & scope**
* Cloud Business Phone Systems
* Unified Communications (UC) Client Application
* Intelligent Phone Lines
* Video Conferencing
* Electronic Faxing
* Cabling Infrastructure Solutions
* Contact Center solutions including Self Service IVR, Outbound IVR, CRM integration, and Multi-Media Agent Screens.
* Contact Center features include Web & SMS Chat, Call Back Queue, Power & Predictive Dialing, and historical data archiving.
**Reputation / proof points**
* Offers solutions tailored for businesses.
* Focuses on providing enterprise-class features at a reduced cost.
Additional information
USTECH.COM's contact center capabilities extend to customer engagement solutions, offering features like Self Service IVR for caller inquiries and Outbound IVR for customer outreach and reminders. Their system integrates with ACD queues and provides robust reporting with over 50 canned reports. CRM integration is available for real-time customer data screen pops, and historical data is archived in a database with aging and escalation tracking. Auto Responder functionality is also available.
Key Highlights
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Offers comprehensive VoIP and Unified Communications solutions.
Source
“USTECH.COM offers comprehensive, state-of-the-art VoIP and Unified Communications solutions tailored for businesses.”
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Provides enterprise-class features at a reduced cost.
Source
“Experience enterprise-class features at a fraction of the cost, with customizable, scalable, and integrated cloud technology.”
-
Contact Center solutions include Self Service IVR and Outbound IVR.
Source
“Self Service IVR for caller queries Outbound IVR for customer outreach & reminders”
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Contact Center features CRM integration and robust reporting.
Source
“CRM integration for real-time customer data screen pops Robust reporting with over 50 canned reports”
Certifications & Trust Signals
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Established business solutions provider.
Source
“Business SolutionsCloud Business Phone SystemsUC Client ApplicationIntelligent Phone LinesVideo ConferencingOur SolutionsElectronic FaxingCabling Infrastructure SolutionsNEC SolutionsAI Custom MessagesContact Center: Feature & FunctionalityRequest a Quote”
Buyer Snapshot
Best for
- Businesses seeking scalable VoIP and Unified Communications solutions
- Companies looking for enterprise-class features at a lower cost
How engagement typically works
- Customizable solution tailoring
- Integrated cloud technology deployment
Typical deliverables
- Cloud Business Phone Systems
- UC Client Applications
- Video Conferencing Services
- Electronic Faxing Solutions
- Cabling Infrastructure
Good to know
- Best when integrated with existing business workflows for maximum efficiency.
HQ:
La Plata, US
Languages:
English
Timezones:
EST
Claim status:
Listed
Services & Capabilities
Wireless / RF Testing (FCC / RED / ISED)
Pricing model:
Custom pricing
Programs Supported:
Other
Supported Radios:
Other
Regions Served:
US
Is Accredited:
No
Tcb Relationship:
No
Red Notified Body Support:
No
Ised Support:
No
Sar Testing Capability:
No
Ota Testing Capability:
No
Module Certification Support:
No
End Product Certification Support:
No
Lead Time Band:
Start in 4-8 weeks
Quote SLA:
3-5 business days
Rush Available:
No
Filing Support:
No
Sample Return Policy:
Return
Nda Support:
Yes
Minimum Project Size:
No minimum
Additional wireless_rf_testing Details
Programs Supported
FCC, RED, ISED Canada
Supported Radios
Other
Lead Time Band
Start in 4-8 weeks
Quote SLA
3-5 business days
Pricing Model
Custom
