USTECH.COM
★★★★★
5.0
/ 5
•
21 reviews
USTECH.COM offers comprehensive, state-of-the-art VoIP and Unified Communications solutions tailored for businesses. Experience enterprise-class features at a fraction of the cost, with customizable, scalable, and integrated cloud technology.
USTECH.COM provides advanced, full-featured Enterprise Class Solutions for all your business telephone needs, utilizing the same features as Fortune 500 companies at a significantly lower cost. Their offerings are fully customizable, scalable, and collaborate with most CRMs. Leveraging powerful cloud technology, USTECH.COM enables businesses to handle hundreds of simultaneous calls and provides seamless integration for remote offices, mobile applications, presence applications, video conferencing, ACD, and PC software applications. They specialize in design, planning, and project management focused on your specific business needs, delivering turnkey solutions for all telecommunications projects. Their services include Cloud Business Phone Systems, UC Client Applications, Intelligent Phone Lines, Video Conferencing, Electronic Faxing, and Cabling Infrastructure Solutions. USTECH.COM also offers Contact Center solutions with features like Self-Service IVR, Outbound IVR, CRM integration, and robust reporting, all designed to enhance customer engagement and operational efficiency.
About
**Who they are**
USTECH.COM provides comprehensive VoIP and Unified Communications solutions. They focus on delivering enterprise-class features through customizable, scalable, and integrated cloud technology.
**Expertise & scope**
* Cloud Business Phone Systems
* Unified Communications (UC) Client Application
* Intelligent Phone Lines
* Video Conferencing
* Electronic Faxing
* Cabling Infrastructure Solutions
* Contact Center solutions including Self Service IVR, Outbound IVR, CRM integration, and Multi-Media Agent Screens.
* Contact Center features include Web & SMS Chat, Call Back Queue, Power & Predictive Dialing, and historical data archiving.
**Reputation / proof points**
* Offers solutions tailored for businesses.
* Focuses on providing enterprise-class features at a reduced cost.
USTECH.COM provides comprehensive VoIP and Unified Communications solutions. They focus on delivering enterprise-class features through customizable, scalable, and integrated cloud technology.
**Expertise & scope**
* Cloud Business Phone Systems
* Unified Communications (UC) Client Application
* Intelligent Phone Lines
* Video Conferencing
* Electronic Faxing
* Cabling Infrastructure Solutions
* Contact Center solutions including Self Service IVR, Outbound IVR, CRM integration, and Multi-Media Agent Screens.
* Contact Center features include Web & SMS Chat, Call Back Queue, Power & Predictive Dialing, and historical data archiving.
**Reputation / proof points**
* Offers solutions tailored for businesses.
* Focuses on providing enterprise-class features at a reduced cost.
Additional information
USTECH.COM's contact center capabilities extend to customer engagement solutions, offering features like Self Service IVR for caller inquiries and Outbound IVR for customer outreach and reminders. Their system integrates with ACD queues and provides robust reporting with over 50 canned reports. CRM integration is available for real-time customer data screen pops, and historical data is archived in a database with aging and escalation tracking. Auto Responder functionality is also available.
Key Highlights
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Offers comprehensive VoIP and Unified Communications solutions.
Source
“USTECH.COM offers comprehensive, state-of-the-art VoIP and Unified Communications solutions tailored for businesses.”
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Provides enterprise-class features at a reduced cost.
Source
“Experience enterprise-class features at a fraction of the cost, with customizable, scalable, and integrated cloud technology.”
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Contact Center solutions include Self Service IVR and Outbound IVR.
Source
“Self Service IVR for caller queries Outbound IVR for customer outreach & reminders”
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Contact Center features CRM integration and robust reporting.
Source
“CRM integration for real-time customer data screen pops Robust reporting with over 50 canned reports”
Certifications & Trust Signals
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Established business solutions provider.
Source
“Business SolutionsCloud Business Phone SystemsUC Client ApplicationIntelligent Phone LinesVideo ConferencingOur SolutionsElectronic FaxingCabling Infrastructure SolutionsNEC SolutionsAI Custom MessagesContact Center: Feature & FunctionalityRequest a Quote”
Buyer Snapshot
Best for
- Businesses seeking cloud-based VoIP and Unified Communications.
- Organizations looking for scalable and cost-effective communication solutions.
- Companies needing advanced contact center features.
How engagement typically works
- Solution-focused engagement.
- Customizable service offerings.
Typical deliverables
- Cloud Business Phone Systems
- UC Client Applications
- Video Conferencing
- Contact Center Platforms
- Cabling Infrastructure
Good to know
- Best when businesses require integrated communication and contact center functionalities.
HQ:
La Plata, US
Languages:
English
Timezones:
EST
Status:
listed
Services & Capabilities
Wireless / RF Testing (FCC / RED / ISED)
Pricing model:
Custom pricing
Programs Supported:
Other
Additional wireless_rf_testing Details
Programs Supported
Other
Supported Radios
Other
