Rimkus
Rimkus Consulting Group, Inc.
Rimkus offers expert usability and human factors consulting for product development, safety, and regulatory compliance. They provide testing labs and in-depth analysis to enhance user experience and mitigate risks.
Rimkus is a global leader in engineering and technical consulting, specializing in human factors and usability for a wide range of industries. With over 900 experts across 100+ offices, they provide comprehensive services including usability testing, expert reviews, heuristic evaluations, and risk communication analysis. Their expertise extends to manufactured goods, equipment, procedures, and written information, aiming to improve consumer safety and enhance user experience. Rimkus operates fully equipped usability testing labs across the United States, offering participant testing rooms, observation areas, and client office space, with amenities designed for comfort and convenience. Rimkus human factors consultants are skilled in accident evaluation for cases involving consumer products, medical devices, industrial worksites, and more. They analyze child and adolescent safety, industrial ergonomics, and maritime safety, providing scientifically sound solutions and litigation support. Their multidisciplinary team combines advanced technology with cross-functional knowledge to deliver fact-based analysis and tailored solutions for complex challenges worldwide.
About
**Who they are**
Rimkus provides expert usability and human factors consulting, specializing in product development, safety, and regulatory compliance. They offer comprehensive services designed to improve consumer safety, enhance user experience, and meet high usability standards.
**Expertise & scope**
* Assistance for manufactured goods, equipment, procedures, and written information.
* Evaluation of accidents involving consumer and commercial products, medical devices, oil and gas operations, construction, mining, industrial worksites, utilities, railroad crossings, aviation, commercial trucking, automobiles, and premises.
* Consulting on chemical risk communication in consumer, occupational, and community settings, including litigation support.
* Evaluation of children's perception and understanding of hazards, and their interaction with products, situations, and environments.
* Assessment of child supervision needs and the impact of adult supervision on childhood injury causation.
* Analysis of whether child behavior is reasonable for their developmental stage and if supervision was adequate.
* Evaluation of whether a child or supervising adult responded reasonably and would have benefited from additional warnings.
**Reputation / proof points**
* Operates fully equipped usability testing labs across the United States.
* Labs include participant testing rooms, observation areas with one-way mirrors, kitchenettes, and private client office space.
* Prioritizes client comfort and convenience with amenities like high-speed Wi-Fi, beverages, snacks, and optional catering.
* Offers secure live streaming for remote observers and access to recordings through a secure platform.
* Manages logistical aspects for studies conducted at their labs or other domestic/international facilities.
Rimkus provides expert usability and human factors consulting, specializing in product development, safety, and regulatory compliance. They offer comprehensive services designed to improve consumer safety, enhance user experience, and meet high usability standards.
**Expertise & scope**
* Assistance for manufactured goods, equipment, procedures, and written information.
* Evaluation of accidents involving consumer and commercial products, medical devices, oil and gas operations, construction, mining, industrial worksites, utilities, railroad crossings, aviation, commercial trucking, automobiles, and premises.
* Consulting on chemical risk communication in consumer, occupational, and community settings, including litigation support.
* Evaluation of children's perception and understanding of hazards, and their interaction with products, situations, and environments.
* Assessment of child supervision needs and the impact of adult supervision on childhood injury causation.
* Analysis of whether child behavior is reasonable for their developmental stage and if supervision was adequate.
* Evaluation of whether a child or supervising adult responded reasonably and would have benefited from additional warnings.
**Reputation / proof points**
* Operates fully equipped usability testing labs across the United States.
* Labs include participant testing rooms, observation areas with one-way mirrors, kitchenettes, and private client office space.
* Prioritizes client comfort and convenience with amenities like high-speed Wi-Fi, beverages, snacks, and optional catering.
* Offers secure live streaming for remote observers and access to recordings through a secure platform.
* Manages logistical aspects for studies conducted at their labs or other domestic/international facilities.
Additional information
Rimkus offers dedicated research facilities for usability testing, equipped with multi-camera, high-definition video recording and secure live streaming capabilities. Clients can access recordings post-session for review and analysis. The company manages all logistical aspects of research studies, whether conducted in their U.S. labs or other domestic or international facilities, ensuring a smooth research experience. They provide assistance for a wide range of needs, including manufactured goods, equipment, procedures, and written information, aiming to improve consumer safety and user experience.
Key Highlights
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Operates fully equipped usability testing labs across the United States.
Source
“Our medical human factors team operates fully equipped, usability testing labs across the United States.”
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Provides comprehensive usability assistance for manufactured goods, equipment, procedures, and written information.
Source
“Rimkus experts are skilled in providing usability assistance for a wide range of needs, including manufactured goods, equipment, procedures, and written information.”
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Manages all logistical aspects for research studies, whether conducted in their U.S. labs or other domestic or international facilities.
Source
“Whether the study is conducted at one of our usability labs in the U.S., or another domestic or international lab, we can manage all logistical aspects to ensure a smooth research experience.”
Certifications & Trust Signals
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Offers secure live streaming for remote observers and access to recordings through a secure platform.
Source
“All suites are equipped with multi-camera, high-definition video recording capabilities, and we offer secure live streaming for remote observers.”
Buyer Snapshot
Best for
- Companies seeking to improve product safety and user experience.
- Organizations requiring expert analysis of human-device interactions.
- Clients needing support for regulatory compliance in product development.
How engagement typically works
- Project-based consulting
- Lab-based usability testing
- Remote observation and analysis
Typical deliverables
- Usability testing reports
- Human factors analysis reports
- Risk assessment documentation
- Recommendations for product improvement
Good to know
- Best when requiring specialized usability testing labs.
- Best when needing comprehensive logistical management for research studies.
HQ:
Houston, US
Languages:
English
Timezones:
UTC-6, UTC-5, UTC-4, UTC-8
Status:
listed
Services & Capabilities
Usability / Human Factors Testing
Countries:
United States, Canada, Europe, Asia
Industries:
Medical Devices
Usability Study Types Offered:
Formative study, Summative study
Services Offered:
Risk analysis, Task analysis, User interface evaluation, Instructions evaluation, Validation testing, Other
User Types Supported:
Lay user, Professional healthcare
Use Environments Supported:
Professional healthcare
Standards Supported:
FDA Human Factors Guidance, Other
Has Participant Recruitment:
Yes
Has Usability Lab:
Yes
Has Remote Testing:
Yes
Regions Served:
The Americas, Europe, the Middle East, and Africa (EMEA), Asia-Pacific (APAC)
Additional usability_human_factors_testing Details
Usability Study Types Offered
Formative study, Summative study, Validation testing
Services Offered
Risk analysis, Task analysis, User interface evaluation, Instructions evaluation, Validation testing
Standards Supported
IEC 62366-1, IEC 62366-2, FDA Human Factors Guidance, ISO 14971
User Types Supported
Lay user, Professional healthcare
Use Environments Supported
Home healthcare, Professional healthcare
Lead Time Band
Start in 4-8 weeks
Quote SLA
3-5 business days
Minimum Project Size
$25-50k
Pricing Model
Per project
