Research Collective
★★★★★
4.9
/ 5
•
18 reviews
Research Collective offers expert human factors and UX research services for the medical device industry, focusing on improving product safety, usability, and regulatory compliance. They provide end-to-end support from concept to post-market surveillance.
Research Collective specializes in human factors and UX research, dedicated to making medical products more useful, desirable, and safe. They partner with clients to enhance product safety, optimize user satisfaction, and navigate complex regulatory standards (FDA, IEC, MHRA, AAMI, etc.). Their services span the entire product lifecycle, from initial design concepts and usability testing to post-market evaluations and compliance. Leveraging a deep understanding of human perception and interaction, Research Collective employs various research methods, including eye-tracking, EEG, and galvanic skin response, to gain comprehensive insights into user-device interactions. They also offer specialized training and education workshops, participant recruiting, and access to a state-of-the-art research and usability lab. Their expertise is crucial for medical device companies aiming to reduce medical errors, improve patient safety, and achieve regulatory approval. Research Collective helps clients humanize healthcare by ensuring their products are not only functional and safe but also meet the needs of intended users and environments, ultimately leading to better patient outcomes and market success.
About
**Who they are**
Research Collective is a provider of human factors and UX research services, specializing in the medical device industry. They offer end-to-end support from initial concept development through post-market surveillance.
**Expertise & scope**
* Expert human factors and UX research for medical devices.
* Focus on improving product safety, usability, and regulatory compliance.
* Services span the entire product lifecycle, from concept to post-market surveillance.
* Application of human factors processes to various healthcare products including diagnostics, drug delivery, monitoring, and electronic medicine.
* Guidance on navigating and complying with human factors standards and guidance from bodies such as the FDA, IEC, MHRA, and AAMI.
* Development of instructions for use (IFU) with the same consideration as the device itself.
* Expertise in accessible design principles, referencing WCAG 2.1 guidelines (POUR principles).
**Reputation / proof points**
* Offers training and education through tailored workshops.
* Provides participant recruiting services to ensure high-quality data.
* Operates a research and usability lab available for rent in the Phoenix metro area.
Research Collective is a provider of human factors and UX research services, specializing in the medical device industry. They offer end-to-end support from initial concept development through post-market surveillance.
**Expertise & scope**
* Expert human factors and UX research for medical devices.
* Focus on improving product safety, usability, and regulatory compliance.
* Services span the entire product lifecycle, from concept to post-market surveillance.
* Application of human factors processes to various healthcare products including diagnostics, drug delivery, monitoring, and electronic medicine.
* Guidance on navigating and complying with human factors standards and guidance from bodies such as the FDA, IEC, MHRA, and AAMI.
* Development of instructions for use (IFU) with the same consideration as the device itself.
* Expertise in accessible design principles, referencing WCAG 2.1 guidelines (POUR principles).
**Reputation / proof points**
* Offers training and education through tailored workshops.
* Provides participant recruiting services to ensure high-quality data.
* Operates a research and usability lab available for rent in the Phoenix metro area.
Additional information
Research Collective offers comprehensive support for medical device manufacturers navigating the complexities of usability and human factors engineering. Their services are designed to integrate seamlessly into the product development lifecycle, ensuring that safety and user experience are prioritized from concept to market and beyond. Buyers can expect a partner focused on achieving regulatory compliance while optimizing product performance and user satisfaction.
Key Highlights
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Offers end-to-end human factors and UX research support for medical devices, from concept to post-market surveillance.
Source
“From first sketch to regulatory approval, and even post-market surveillance, we’re with you every step of the way.”
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Focuses on improving product safety, usability, and regulatory compliance within the medical device industry.
Source
“By integrating human factors principles, we help ensure product safety and optimize user satisfaction.”
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Provides guidance on navigating and complying with human factors standards and guidance (FDA, IEC, MHRA, AAMI, etc.).
Source
“We work with our partners to strategically navigate, implement, and comply with human factors standards and guidance”
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Operates a state-of-the-art research and usability lab available for rent.
Source
“Partner with us for your next usability study, or rent our state of the art research and usability lab”
Certifications & Trust Signals
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Provides training and education through tailored workshops.
Source
“Train with our team over an afternoon or several days. We provide a variety of workshops”
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Specializes in human factors research for the future of medicine, aiming to reduce medical error and improve patient safety.
Source
“Medical error is a leading cause of death. We strive to change that. We help create medical products that deliver better care and improve patient safety.”
Buyer Snapshot
Best for
- Medical device manufacturers seeking specialized human factors and UX research.
- Companies needing to improve product safety and usability.
- Organizations requiring support for regulatory compliance in device development.
How engagement typically works
- End-to-end project support.
- Collaborative approach to research and development.
Typical deliverables
- Usability testing reports.
- Human factors engineering documentation.
- Risk analysis and mitigation strategies.
- Post-market surveillance insights.
Good to know
- Best when focused on the medical device industry.
HQ:
Tempe, USA
Languages:
English
Timezones:
America/Phoenix
Claim status:
Listed
Services & Capabilities
Usability / Human Factors Testing
Countries:
United States, Mexico
Industries:
Medical Devices
Pricing model:
Custom pricing
Usability Study Types Offered:
Formative study, Summative study
Services Offered:
Task analysis, User interface evaluation, Instructions evaluation, Validation testing, Other
User Types Supported:
Lay user, Professional healthcare
Use Environments Supported:
Home healthcare, Professional healthcare
Standards Supported:
IEC 62366-1, IEC 62366-2, FDA Human Factors Guidance
Has Participant Recruitment:
Yes
Participant Recruitment Details:
We match the right participant to the right study to provide you with high-quality data. More than 2,000 patients, caregivers, and healthcare providers have participated in our human factors projects in 2025 alone.
Has Usability Lab:
Yes
Has Remote Testing:
No
Nda Support:
No
Minimum Project Size:
No minimum
Lead Time Band:
Start in 0-2 weeks
Quote SLA:
< 24 hours
Rush Available:
No
Additional usability_human_factors_testing Details
Usability Study Types Offered
Both
Services Offered
Risk analysis, User interface evaluation, Validation testing
Standards Supported
IEC 62366-1, FDA Human Factors Guidance, ISO 14971
User Types Supported
Both
Use Environments Supported
Both
Lead Time Band
Start in 4-8 weeks
Quote SLA
3-5 business days
Minimum Project Size
Custom
Pricing Model
Custom
