Research Collective

★★★★★ 4.9 / 5
18 reviews

Research Collective offers expert human factors and UX research services for the medical device industry, focusing on improving product safety, usability, and regulatory compliance. They provide end-to-end support from concept to post-market surveillance.

Research Collective specializes in human factors and UX research, dedicated to making medical products more useful, desirable, and safe. They partner with clients to enhance product safety, optimize user satisfaction, and navigate complex regulatory standards (FDA, IEC, MHRA, AAMI, etc.). Their services span the entire product lifecycle, from initial design concepts and usability testing to post-market evaluations and compliance. Leveraging a deep understanding of human perception and interaction, Research Collective employs various research methods, including eye-tracking, EEG, and galvanic skin response, to gain comprehensive insights into user-device interactions. They also offer specialized training and education workshops, participant recruiting, and access to a state-of-the-art research and usability lab. Their expertise is crucial for medical device companies aiming to reduce medical errors, improve patient safety, and achieve regulatory approval. Research Collective helps clients humanize healthcare by ensuring their products are not only functional and safe but also meet the needs of intended users and environments, ultimately leading to better patient outcomes and market success.

About

**Who they are**
Research Collective is a specialized provider of human factors and UX research services, focusing on the medical device industry. They partner with clients from the initial concept stages through post-market surveillance to enhance product safety, usability, and regulatory compliance.

**Expertise & scope**
* End-to-end human factors and UX research support for medical products.
* Application of human factors processes to a range of healthcare products including diagnostics, drug delivery, monitoring, and electronic medicine.
* Expertise in navigating and complying with human factors standards and guidance from regulatory bodies such as the FDA, IEC, MHRA, and AAMI.
* Conducting usability studies, including formative and summative evaluations, expert reviews, and heuristic evaluations.
* Developing user interface design goals and requirements based on user needs and constraints.
* Designing instructions for use (IFU) with the same consideration as the device itself.
* Providing training and education through tailored workshops.
* Offering participant recruiting services to ensure high-quality data.
* Operating a state-of-the-art research and usability lab available for rent.

**Reputation / proof points**
* Focus on improving medical product safety and patient outcomes.
* Work with clients from initial design to post-market surveillance.

Additional information

Research Collective emphasizes a comprehensive approach to human factors, integrating principles from early design through to post-market activities. They utilize various research methods, including contextual inquiry and task analysis, to inform user interface design and identify use-related risks. Their services extend to ensuring compliance with relevant human factors standards, assisting clients in navigating complex regulatory landscapes. The company also offers training workshops and participant recruiting, alongside access to their usability lab facilities, providing a holistic support system for medical device development.

Key Highlights

  • Research Collective offers end-to-end human factors and UX research services for the medical device industry, covering the entire product lifecycle from concept to post-market surveillance. Source
    “From first sketch to regulatory approval, and even post-market surveillance, we’re with you every step of the way.”
  • They specialize in ensuring product safety, usability, and regulatory compliance by applying human factors principles to medical products. Source
    “By integrating human factors principles, we help ensure product safety and optimize user satisfaction.”
  • The company assists in navigating and complying with human factors standards and guidance from regulatory bodies like the FDA, IEC, MHRA, and AAMI. Source
    “We work with our partners to strategically navigate, implement, and comply with human factors standards and guidance (FDA, IEC, MHRA, AAMI, etc.)”
  • Research Collective provides training and education through tailored workshops and offers participant recruiting services for high-quality data. Source
    “Train with our team over an afternoon or several days. We provide a variety of workshops, each tailored to meet your specific needs.”

Certifications & Trust Signals

  • Research Collective focuses on improving medical product safety, aiming to reduce medical errors which are a leading cause of death. Source
    “Medical error is a leading cause of death. We strive to change that. We help create medical products that deliver better care and improve patient safety.”

Buyer Snapshot

Best for
  • Medical device manufacturers seeking to improve product safety and usability.
  • Companies needing to meet regulatory compliance for human factors.
  • Organizations requiring specialized UX research for healthcare products.
How engagement typically works
  • End-to-end project support.
  • Consultative partnership.
  • Training and education services.
  • Lab rental and participant recruitment.
Typical deliverables
  • Usability study reports (formative and summative).
  • Human factors risk assessments.
  • User interface design recommendations.
  • Instructions for use (IFU) design.
  • Regulatory compliance documentation support.
Good to know
  • Best when clients require specialized human factors expertise for medical devices.
  • Best when clients can benefit from end-to-end support from concept to post-market.
HQ: Tempe, USA
Languages: English
Timezones: America/Phoenix
Status: listed

Services & Capabilities

Usability / Human Factors Testing

Countries: United States, Mexico
Industries: Medical Devices
Pricing model: Custom pricing
Usability Study Types Offered: Formative study, Summative study
Services Offered: Task analysis, User interface evaluation, Instructions evaluation
User Types Supported: Lay user, Professional healthcare
Use Environments Supported: Home healthcare, Professional healthcare
Standards Supported: IEC 62366-1, FDA Human Factors Guidance
Has Participant Recruitment: Yes
Participant Recruitment Details: We match the right participant to the right study to provide you with high-quality data.
Has Usability Lab: Yes
Has Remote Testing: No
Nda Support: No
Minimum Project Size: No minimum

Additional usability_human_factors_testing Details

Usability Study Types Offered
Formative study, Summative study
Services Offered
Risk analysis, Task analysis, User interface evaluation, Instructions evaluation, Validation testing
Standards Supported
FDA Human Factors Guidance, IEC 62366-1, IEC 62366-2
User Types Supported
Professional healthcare
Use Environments Supported
Professional healthcare
Lead Time Band
Start in 0-2 weeks
Quote SLA
< 24 hours
Minimum Project Size
Custom
Pricing Model
Custom
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