Research Collective offers expert human factors and UX research services for the medical device industry, focusing on improving product safety, usability, and regulatory compliance. They provide end-to-end support from concept to post-market surveillance.
Research Collective specializes in human factors and UX research, dedicated to making medical products more useful, desirable, and safe. They partner with clients to enhance product safety, optimize user satisfaction, and navigate complex regulatory standards (FDA, IEC, MHRA, AAMI, etc.). Their services span the entire product lifecycle, from initial design concepts and usability testing to post-market evaluations and compliance. Leveraging a deep understanding of human perception and interaction, Research Collective employs various research methods, including eye-tracking, EEG, and galvanic skin response, to gain comprehensive insights into user-device interactions. They also offer specialized training and education workshops, participant recruiting, and access to a state-of-the-art research and usability lab. Their expertise is crucial for medical device companies aiming to reduce medical errors, improve patient safety, and achieve regulatory approval. Research Collective helps clients humanize healthcare by ensuring their products are not only functional and safe but also meet the needs of intended users and environments, ultimately leading to better patient outcomes and market success.
About
**Who they are** Research Collective is a provider of expert human factors and UX research services, specifically for the medical device industry. They focus on enhancing product safety, usability, and regulatory compliance throughout the product lifecycle.
**Expertise & scope** * End-to-end support from initial concept through post-market surveillance. * Application of human factors processes to a wide range of healthcare products, including diagnostics, drug delivery, monitoring, and electronic medicine. * Specialized services in Human Factors & UX research, participant recruiting, and training. * Expertise in navigating and complying with human factors standards and guidance from regulatory bodies such as the FDA, IEC, MHRA, and AAMI. * Focus on designing instructions for use (IFU) with the same consideration as the device itself to ensure clarity for intended users.
**Reputation / proof points** * Offers training workshops tailored to specific client needs. * Provides access to a state-of-the-art research and usability lab.
Additional information
Research Collective emphasizes a comprehensive approach to human factors and UX research, guiding clients from the earliest design stages to post-market activities. They utilize various research methods, including contextual inquiry, task analysis, usability testing (formative and summative), expert reviews, and heuristic evaluations. Their services are designed to inform user interface design, define user needs, identify use-related risks, and establish use specifications. They also support compliance with relevant human factors standards and guidance, ensuring products are safe, usable, and meet regulatory requirements.
Key Highlights
Offers end-to-end human factors and UX research support, from concept to post-market surveillance.
Source
“From first sketch to regulatory approval, and even post-market surveillance, we’re with you every step of the way.”
Applies human factors processes to various healthcare products, including diagnostics, drug delivery, and electronic medicine.
Source
“We can apply human factors processes to any product in healthcare. Diagnostics; Drug delivery; Monitoring; Electronic medicine”
Provides training and education through tailored workshops.
Source
“Train with our team over an afternoon or several days. We provide a variety of workshops, each tailored to meet your specific needs.”
Operates a state-of-the-art research and usability lab available for rent.
Source
“Partner with us for your next usability study, or rent our state of the art research and usability lab in the Phoenix metro area.”
Certifications & Trust Signals
Focuses on improving medical product safety and patient outcomes.
Source
“Medical error is a leading cause of death. We strive to change that. We help create medical products that deliver better care and improve patient safety.”
Works with clients to comply with human factors standards and guidance from regulatory bodies like the FDA and IEC.
Source
“We work with our partners to strategically navigate, implement, and comply with human factors standards and guidance (FDA, IEC, MHRA, AAMI, etc.)”
Buyer Snapshot
Best for
Medical device companies seeking to improve product safety and usability.
Organizations needing to meet regulatory compliance for human factors.
Companies requiring expert participant recruiting for usability studies.
How engagement typically works
End-to-end project support.
Consultative partnership.
Customizable training workshops.
Typical deliverables
Usability study reports.
Human factors risk assessments.
Use specifications.
Design recommendations.
Good to know
Best when requiring specialized human factors expertise for medical devices.
HQ: Tempe, USA
Languages: English
Timezones: America/Phoenix
Claim status: Listed
Services & Capabilities
Usability / Human Factors Testing
Countries: United States, Mexico
Industries: Medical Devices
Pricing model: Custom pricing
Usability Study Types Offered: Formative study, Summative study
Services Offered: Task analysis, User interface evaluation, Instructions evaluation
User Types Supported: Lay user, Professional healthcare
Use Environments Supported: Home healthcare, Professional healthcare
Standards Supported: IEC 62366-1, FDA Human Factors Guidance
Has Participant Recruitment: Yes
Participant Recruitment Details: We match the right participant to the right study to provide you with high-quality data.