Nielsen Norman Group

Nielsen Norman Group (NN/g) is a globally trusted UX expert team offering training, consulting, and research. They provide practical skill-building for design and research professionals.

Nielsen Norman Group (NN/g) is a globally trusted team of UX experts dedicated to providing reliable guidance and practical skill-building for design and research professionals. Founded in 1998 by UX pioneers Jakob Nielsen and Don Norman, NN/g has shaped the field of experience design for over 25 years. Their UX insights are research-based, helping organizations improve designs, streamline work, and achieve goals. NN/g empowers UX professionals to advance their work and careers through training, UX certification, and a library of free articles and videos. NN/g offers a range of services including live online and self-paced courses, UX certification, private team training, and consulting services. They focus on practitioner-oriented guidance, ensuring professionals can level up their skills. The company is led by President and CEO Kara Pernice, supported by vice presidents Sarah Gibbons and Kate Moran.

About

**Who they are**
Nielsen Norman Group (NN/g) is a globally recognized team of UX experts.

**Expertise & scope**
* Offers training, consulting, and research focused on user experience.
* Provides practical skill-building for design and research professionals.

**Reputation / proof points**
* Globally trusted UX expert team.

Additional information

Nielsen Norman Group focuses on equipping design and research professionals with practical skills. Their services are geared towards enhancing user experience through expert training, consulting, and research. Buyers can expect a focus on actionable insights and skill development to improve their design and research outcomes.

Key Highlights

  • Globally trusted UX expert team. Source
    “Nielsen Norman Group (NN/g) is a globally trusted UX expert team offering training, consulting, and research.”

Certifications & Trust Signals

  • Globally trusted UX expert team. Source
    “Nielsen Norman Group (NN/g) is a globally trusted UX expert team offering training, consulting, and research.”

Buyer Snapshot

Best for
  • Professionals seeking to enhance UX design and research skills
  • Organizations requiring expert UX consulting
How engagement typically works
  • Training programs
  • Consulting services
  • Research insights
Typical deliverables
  • Skill-building workshops
  • UX strategy recommendations
  • Research findings and analysis
Good to know
  • Best when focused on improving user experience through practical application of design and research principles.
HQ: US
Languages: English
Timezones: US ET
Status: listed

Services & Capabilities

Usability / Human Factors Testing

Countries: United States, China
Industries: Medical Devices
Pricing model: Custom pricing
Usability Study Types Offered: Formative study, Summative study, Both
Services Offered: User interface evaluation, Task analysis, Validation testing, Other
Standards Supported: FDA Human Factors Guidance, Other
Has Participant Recruitment: Yes
Participant Recruitment Details: The Nielsen Norman Group offers training and consulting services. While specific details on participant recruitment for usability studies are not explicitly stated, their comprehensive UX services suggest they would facilitate this as part of their consulting engagements.
Has Usability Lab: No
Has Remote Testing: Yes
Is Accredited: No
Lead Time Band: Start in 4-8 weeks
Quote SLA: 3-5 business days
Rush Available: No
Nda Support: Yes
Minimum Project Size: $50k+

Additional usability_human_factors_testing Details

Usability Study Types Offered
Formative study, Summative study, Both
Services Offered
User interface evaluation, Other
Standards Supported
Other
User Types Supported
Lay user, Professional healthcare, Both
Use Environments Supported
Home healthcare, Professional healthcare, Both
Lead Time Band
Start in 0-2 weeks
Quote SLA
24-48 hours
Minimum Project Size
No minimum
Pricing Model
Per project, Fixed package, Tiered, Custom
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