Nielsen Norman Group
Nielsen Norman Group (NN/g) is a globally trusted UX expert team offering training, consulting, and research. They provide practical skill-building for design and research professionals.
Nielsen Norman Group (NN/g) is a globally trusted team of UX experts dedicated to providing reliable guidance and practical skill-building for design and research professionals. Founded in 1998 by UX pioneers Jakob Nielsen and Don Norman, NN/g has shaped the field of experience design for over 25 years. Their UX insights are research-based, helping organizations improve designs, streamline work, and achieve goals. NN/g empowers UX professionals to advance their work and careers through training, UX certification, and a library of free articles and videos. NN/g offers a range of services including live online and self-paced courses, UX certification, private team training, and consulting services. They focus on practitioner-oriented guidance, ensuring professionals can level up their skills. The company is led by President and CEO Kara Pernice, supported by vice presidents Sarah Gibbons and Kate Moran.
About
**Who they are**
Nielsen Norman Group (NN/g) is a globally recognized team of UX experts.
**Expertise & scope**
* Offers training, consulting, and research focused on user experience.
* Provides practical skill-building for design and research professionals.
**Reputation / proof points**
* Globally trusted UX expert team.
Nielsen Norman Group (NN/g) is a globally recognized team of UX experts.
**Expertise & scope**
* Offers training, consulting, and research focused on user experience.
* Provides practical skill-building for design and research professionals.
**Reputation / proof points**
* Globally trusted UX expert team.
Additional information
Nielsen Norman Group focuses on equipping design and research professionals with practical skills. Their services are geared towards enhancing user experience through expert training, consulting, and research. Buyers can expect a focus on actionable insights and skill development to improve their design and research outcomes.
Key Highlights
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Globally trusted UX expert team.
Source
“Nielsen Norman Group (NN/g) is a globally trusted UX expert team offering training, consulting, and research.”
Certifications & Trust Signals
-
Globally trusted UX expert team.
Source
“Nielsen Norman Group (NN/g) is a globally trusted UX expert team offering training, consulting, and research.”
Buyer Snapshot
Best for
- Design and research professionals seeking practical UX skill-building.
- Teams needing to improve their usability testing capabilities.
- Individuals looking for expert-led UX training and resources.
How engagement typically works
- Live online training sessions.
- Self-paced online courses.
- Consulting services.
- Provision of research reports and books.
Typical deliverables
- UX training courses (live and self-paced).
- Usability testing expertise.
- UX research reports.
- UX consulting.
Good to know
- Best when focused on improving user experience through structured testing and training.
Pricing
Model:
Custom pricing
Public range:
Publicly listed: $289 - $1,230
Notes:
Based on publicly listed information for specific courses; final fees depend on scope and selection.
“$ 1,230; $ 1,190; $ 289; $ 289”
HQ:
San Francisco, US
Languages:
English
Timezones:
US ET
Claim status:
Listed
Services & Capabilities
Usability / Human Factors Testing
Countries:
United States, China
Industries:
Medical Devices
Pricing model:
Custom pricing
Usability Study Types Offered:
Formative study, Summative study
Services Offered:
User interface evaluation, Validation testing, Task analysis
Standards Supported:
Other
Has Participant Recruitment:
Yes
Participant Recruitment Details:
Plan, conduct, and analyze your own studies, whether in person or remote.
Has Usability Lab:
No
Has Remote Testing:
Yes
Is Accredited:
No
Lead Time Band:
Start in 4-8 weeks
Quote SLA:
3-5 business days
Rush Available:
No
Nda Support:
Yes
Minimum Project Size:
No minimum
Regions Served:
Global
User Types Supported:
Both
Use Environments Supported:
Both
Additional usability_human_factors_testing Details
Usability Study Types Offered
Formative study, Summative study, Both
Services Offered
User interface evaluation, UX Consulting, UX Research, Training
Standards Supported
Other
User Types Supported
Both
Use Environments Supported
Both
Lead Time Band
Start in 0-2 weeks
Quote SLA
24-48 hours
Minimum Project Size
No minimum
Pricing Model
Fixed package
