MedEnvoy (Regulatory Importer Services)

MedEnvoy provides expert regulatory importer services for medical devices and IVDs across the EU, UK, and Switzerland. They ensure compliance with MDR, IVDR, and UK MHRA regulations, acting as your independent importer, EUAR, UKRP, and CH-REP.

MedEnvoy specializes in navigating the complex regulatory landscape for medical device and IVD manufacturers seeking to expand into international markets. As a leading Regulatory Importer Services provider, they offer crucial support across the EU, UK, and Switzerland. Their services include acting as an independent EU Importer (EUAR), UK Importer (UKRP), and Swiss Importer (CH-REP). MedEnvoy ensures compliance with the EU MDR/IVDR, UK MHRA regulations, and Swiss MedDO, minimizing disruption to product release and shipping processes. They develop streamlined processes and contractual arrangements to prevent redundant efforts and ensure adherence to all mandated tasks. MedEnvoy also offers Medical Distributor Selection & Management, ISO Certified Translation Services, UK Tax Relief Services, and Medical Device QA/RA Outsourcing Services. They are committed to providing jargon-free, effective solutions to help companies understand their requirements and achieve compliance efficiently.

About

**Who they are**
MedEnvoy (Regulatory Importer Services) acts as a single independent importer and economic operator for medical device and IVD manufacturers in the EU, UK, and Switzerland. They specialize in ensuring compliance with complex regulatory landscapes.

**Expertise & scope**
* Acts as EU MDR Importer, UK Importer, and Swiss Importer.
* Provides Swiss Authorized Representative (CH-REP) and UK Responsible Person (UKRP) services.
* Serves as European Authorized Representative (EC REP).
* Assists with Medical Distributor Selection & Management.
* Offers ISO Certified Translation Services.
* Provides UK Tax Relief Services.

**Reputation / proof points**
* ISO 13485:2016 certified for translation services.

Additional information

MedEnvoy (Regulatory Importer Services) focuses on streamlining compliance processes for medical device and IVD manufacturers. They leverage technology to prevent duplication of efforts between manufacturers, their distributors, and their appointed representatives. This approach aims to minimize disruptions in product release and shipping while ensuring adherence to specific regional regulations like EU MDR, IVDR, and UK MHRA requirements. Their services are designed for manufacturers without a registered office in the target regions, providing a local presence to meet legal obligations.

Key Highlights

  • Acts as a single independent importer in the EU, UK, and Switzerland. Source
    “We can act as your single independent importer in the EU, UK and Switzerland.”
  • Provides EU MDR Importer services, ensuring compliance with MDR and IVDR. Source
    “With an office in The Netherlands, our partner MedEnvoy offers an independent importer service designed to meet your MDR/IVDR obligations”
  • Offers UK Importer services for compliance with UK MHRA regulations. Source
    “With an office in the UK, our Partner MedEnvoy, offers an independent importer service designed to meet your MHRA obligations”
  • Functions as a Swiss Authorized Representative (CH-REP) and Swiss Importer. Source
    “With a registered office in Switzerland, our Partner MedEnvoy, offers these services to manufacturers.”
  • Acts as a European Authorized Representative (EC REP) for EU MDR and IVDR. Source
    “Our Partner MedEnvoy’s primary role as your European Authorized Representative is to liaise between you and the authorities within the European Union”

Certifications & Trust Signals

  • ISO13485:2016 certified for translation services. Source
    “We are a leading provider of translation services in Northern Europe and are ISO13485:2016 certified.”

Buyer Snapshot

Best for
  • Medical device and IVD manufacturers needing EU, UK, or Swiss importer services.
  • Companies seeking EU Authorized Representative (EUAR) or UK Responsible Person (UKRP) support.
  • Businesses requiring Swiss Authorized Representative (CH-REP) services.
How engagement typically works
  • Acts as a direct service provider and partner.
  • Utilizes technology for streamlined processes.
  • Offers consultation to determine client needs.
Typical deliverables
  • Appointed Importer status in EU, UK, Switzerland.
  • Appointed EUAR/EC REP, UKRP, CH-REP.
  • Regulatory compliance documentation review.
  • Distributor identification and management support.
  • ISO certified translation services.
Good to know
  • Best when manufacturers lack a registered office in the target regions.
  • Requires clear documentation and communication for effective collaboration.
HQ: Seattle, Netherlands
Languages: English
Timezones: America/Los_Angeles
Status: listed

Services & Capabilities

Importer & Distributor Compliance Support

Jurisdictions: EU, UK, CH
Countries: DE, FR, NL, BE, GB, CH
Industries: Medical devices, Healthcare, Distribution
Portfolio: 6-25, 26-100
Onboarding time: 5–24 days
Pricing model: Retainer
Starting from: USD 3,000
Included services: Importer/Distributor SOP & template pack, Training for economic operator obligations, Compliance gap scan, Audit readiness support, Ongoing compliance support
Deliverables: SOPs, Training
Training Format: Both
Role Coverage: Importer

Additional importer_distributor_compliance Details

Role Coverage
Importer, Distributor, Authorized Representative, Responsible Person
Supports MDR
Yes
Supports IVDR
Yes
Verification Support
Implied through documentation review and compliance obligations.
Onboarding Steps
Offers free, no-obligation consultations to determine client needs and how to assist effectively. Utilizes technology to streamline review and approval of documentation.
Device Classes Supported
Medical Devices and IVDs
Storage Conditions Support
No
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