MAURO Usability Science offers expert human factors and usability testing consulting since 1975. They specialize in medical devices, consumer products, and industrial systems, ensuring products are effective, reliable, and user-friendly.
Founded in 1975, MAURO Usability Science is a premier consulting firm specializing in human factors engineering and usability testing. They help world-class clients and leading startups solve business-critical problems related to the usability and interactive quality of their products and services, making complex products simple and empowering. Their expertise spans a wide range of industries, including medical products, consumer/commercial/industrial products, and complex systems. They are pioneers in usability research, having developed rigorous, science-based methods grounded in decades of experience. MAURO Usability Science blends deep knowledge of the Human Operating System (hOS) with advanced technology (tOS) to ensure both business and user needs are addressed with precision. For medical devices, they provide scientifically rigorous, FDA-guided research, including advanced neuroscience-based data capture methodologies like 3D Spatial Tracking, EMG, and Eye-Tracking. For consumer, commercial, and industrial products, they optimize performance, ergonomics, and reliability. They also offer expert witness services and are known for their work in GUI design and optimization, holding utility patents in this area. MAURO Usability Science is headquartered in New York, leveraging the city's rich ecosystem of research agencies and talent. They are committed to delivering industry-leading expertise that meets and exceeds professional best practices, assisting clients with complex product development and regulatory challenges.
About
**Who they are** MAURO Usability Science has been providing expert human factors and usability testing consulting since 1975. They specialize in ensuring products are effective, reliable, and user-friendly.
**Expertise & scope** * **Medical Devices:** Offering scientifically rigorous, FDA-guided human factors and usability research for medical products, including drug delivery devices, imaging systems, and surgical/robotics systems. They assist with FDA responses and warning letter submissions. * **Consumer, Commercial, and Industrial Products:** Supporting innovation with robust human factors and usability testing to optimize products for performance, ergonomics, and reliability. This includes consumer products, commercial products, industrial products, and GUIs. * **User Populations:** Extensive experience with diverse user groups, from children and general consumers to healthcare providers (including surgeons and specialists), military personnel, and individuals with severe medical conditions. * **Methodologies:** Employing scientifically valid and validated testing methodologies, including Applied Cognitive Task Analysis, and experienced with formal protocol development and IRB submissions.
**Reputation / proof points** * Founded in 1975 (over 50 years of experience) * Expertise in assisting major clients with FDA responses and warning letter submissions.
Additional information
MAURO Usability Science focuses on scientifically rigorous human factors and usability testing, particularly for medical devices and a broad range of consumer, commercial, and industrial products. Their approach emphasizes meeting and exceeding FDA guidance and professional best practices. They are adept at recruiting specific user populations through independent agencies, ensuring robust respondent sampling and validation strategies. The firm has extensive experience with formal protocol development and IRB submissions, crucial for regulated product development. Buyers can expect a focus on optimizing product performance, ergonomics, and reliability through validated testing methodologies.
Key Highlights
Providing expert human factors and usability testing consulting since 1975.
Source
“MAURO Usability Science offers expert human factors and usability testing consulting since 1975.”
Specializes in medical devices, consumer products, and industrial systems.
Source
“They specialize in medical devices, consumer products, and industrial systems, ensuring products are effective, reliable, and user-friendly.”
Offers scientifically rigorous, FDA-guided human factors and usability research for medical devices.
Source
“Delivering scientifically rigorous, FDA-guided human factors and usability research for medical devices on a global basis since 1975.”
Experienced with complex user populations including healthcare providers and patients.
Source
“We are known for studies that deal with complex healthcare provider (HCP) and patient populations.”
Supports innovation with robust human factors and usability testing for consumer, commercial, and industrial products.
Source
“Supporting innovation with over 50 years of scientifically robust human factors and usability testing, optimizing consumer, commercial, and industrial products for performance, ergonomics, and reliability.”
Certifications & Trust Signals
Founded in 1975, indicating over 50 years of experience.
Source
“MAURO Usability Science offers expert human factors and usability testing consulting since 1975.”
Assists clients with FDA responses and warning letter submissions.
Source
“Our expertise includes assisting major clients with FDA responses and warning letter submissions.”
Buyer Snapshot
Best for
Medical device manufacturers seeking FDA-compliant usability testing.
Companies developing complex consumer, commercial, or industrial products.
Organizations needing to test with specialized or difficult-to-recruit user populations.
How engagement typically works
Collaborative protocol development.
Rigorous, scientifically grounded testing.
Support for regulatory submissions.
Typical deliverables
Human factors and usability test reports.
Risk analysis and mitigation strategies.
User interface optimization recommendations.
Protocol development and IRB submission support.
Good to know
Best when requiring deep expertise in medical device human factors.
Best when needing to test with diverse and complex user groups.
Best when aiming to meet or exceed FDA guidance and industry best practices.
HQ: New York, US
Languages: English
Timezones: EST
Status: listed
Services & Capabilities
Usability / Human Factors Testing
Countries: United States, United Kingdom, Europe
Industries: Medical Devices
Pricing model: Custom pricing
Usability Study Types Offered: Formative study, Summative study, Both
Services Offered: Task analysis, User interface evaluation, Instructions evaluation, Validation testing, Other
User Types Supported: Lay user, Professional healthcare, Both
Use Environments Supported: Home healthcare, Professional healthcare, Both
Standards Supported: FDA Human Factors Guidance, Other
Has Participant Recruitment: Yes
Participant Recruitment Details: Our participants are all recruited by independent agencies based on criteria developed by our firm.