Mad*Pow is a strategic UX and service design agency specializing in creating innovative digital solutions and experiences that drive behavior change and positive social impact. They focus on areas like Health & Wellness and Financial Wellbeing.
Mad*Pow is a purpose-driven, strategic design consultancy that partners with industry leaders to create social impact and solve real-world problems. Leveraging strategic design and the psychology of motivation, they craft innovative experiences and compelling digital solutions that benefit both people and business. Their expertise spans Experience Innovation, Behavior Change Design, Digital Solutions, and Service Design, with a particular focus on Health & Wellness and Financial Wellbeing. They are known for their work in driving positive health outcomes and measurable business impact. Mad*Pow also hosts the annual HXD conference, a unique event that brings together a diverse community to accelerate transformation within the health system and drive real-world change. The Center for Health Experience Design (CHXD) is a community they foster to connect the health ecosystem and tackle complex health challenges. With a team of over 80 passionate professionals, Mad*Pow is committed to ethical design practices, as evidenced by their 'Designer's Oath' initiative, ensuring responsibility to those they design for. They aim to create solutions that not only achieve financial returns for clients but also contribute meaningfully to societal well-being.
About
**Who they are** Mad*Pow is a strategic UX and service design agency focused on creating innovative digital solutions and experiences that drive behavior change and positive social impact, particularly in Health & Wellness and Financial Wellbeing.
**Expertise & scope** * Specializes in strategic UX and service design. * Focuses on creating digital solutions and experiences that drive behavior change. * Works within Health & Wellness and Financial Wellbeing sectors. * Organizes the annual HXD conference, bringing together creators, practitioners, researchers, and developers to accelerate transformation in the health system. * The Center for Health Experience Design (CHXD) fosters connection across the health ecosystem to solve health challenges. * Offers the Designer’s Oath, a tool for multidisciplinary teams to define ethical guidelines for engagements.
**Reputation / proof points** * The annual HXD conference attracts over 500 visionaries across the health ecosystem. * The HXD conference is described as a gathering of executives, experts, visionaries, and progressive thinkers across Insurance, Banking, Wealth Management, and Fintech.
Additional information
Mad*Pow emphasizes the importance of ethical design through their Designer’s Oath tool, which aids teams in establishing clear ethical guidelines for their projects. This is particularly relevant for designers who hold increased influence and responsibility for the impact of their creations. The agency's involvement in the health ecosystem is further demonstrated through the Center for Health Experience Design (CHXD), a community initiative aimed at fostering collaboration to address complex health challenges. Their annual HXD conference serves as a key event for networking and learning, bringing together diverse professionals from across the health and financial sectors to drive real-world change.
Key Highlights
Mad*Pow specializes in strategic UX and service design, focusing on creating digital solutions that drive behavior change and social impact.
Source
“Mad*Pow is a strategic UX and service design agency specializing in creating innovative digital solutions and experiences that drive behavior change and positive social impact.”
The agency focuses on key sectors such as Health & Wellness and Financial Wellbeing.
Source
“They focus on areas like Health & Wellness and Financial Wellbeing.”
Mad*Pow organizes the annual HXD conference, a significant event for professionals in the health ecosystem.
Source
“The annual HXD conference provides a unique crossroads for a diverse community of creators, practitioners, researchers, and developers, to help accelerate the transformation of our health system.”
They offer the Designer’s Oath, a tool to help teams define ethical guidelines for their design engagements.
Source
“The Designer’s Oath is a tool that helps multidisciplinary teams define the ethical guidelines of their engagements.”
Certifications & Trust Signals
The Center for Health Experience Design (CHXD) is a community initiative by Mad*Pow to foster connection and collaboration within the health ecosystem.
Source
“The Center for Health Experience Design (CHXD) is a community that is designed to foster connection across the health ecosystem.”
Buyer Snapshot
Best for
Organizations seeking strategic UX and service design.
Companies focused on driving behavior change through digital solutions.
Entities in the Health & Wellness and Financial Wellbeing sectors.
How engagement typically works
Collaborative design and strategy.
Focus on social impact and positive change.
Facilitation of industry events and communities.
Typical deliverables
Innovative digital solutions and experiences.
Strategic UX design.
Service design frameworks.
Ethical design guidelines.
Good to know
Best when seeking to create impactful digital experiences that influence user behavior.
HQ: Portsmouth, US
Languages: English
Timezones: EST
Claim status: Listed
Services & Capabilities
Usability / Human Factors Testing
Industries: Medical Devices
Pricing model: Custom pricing
Services Offered: User interface evaluation, Validation testing, Other
User Types Supported: Lay user, Professional healthcare
Use Environments Supported: Professional healthcare