Intertek

★★★★★ 2.8 / 5
22 reviews

Intertek offers specialized usability and human factors testing services, ensuring your products meet user needs and industry standards.

Intertek provides expert usability and human factors testing to enhance product design and user experience. Their services are crucial for ensuring that products are intuitive, efficient, and safe for end-users. By leveraging their expertise, companies can validate design choices, identify potential usability issues, and optimize product performance before market launch. This focus on human-centered design helps clients reduce development risks and increase customer satisfaction. While the provided evidence focuses on Intertek's internal IT systems and email portal, it indicates a global organization with structured IT infrastructure, suggesting a robust operational framework capable of supporting diverse client services. The mention of various server environments (Intertek Server 2003, 2007, 2010, Moody Server, Office 365) highlights their adoption of modern technology. Their commitment to IT security and efficient communication, as evidenced by the SPAM quarantine system details, reflects a professional and organized approach to business operations, which translates to their service delivery.

About

**Who they are**
Intertek is a global leader in Total Quality Assurance, offering specialized usability and human factors engineering testing services. They help ensure products meet user needs and adhere to industry standards.

**Expertise & scope**
* Specialized usability and human factors testing
* Ensuring products meet user needs
* Verification against industry standards

**Reputation / proof points**
* Global leader in Total Quality Assurance

Additional information

Intertek's usability and human factors engineering services are designed to integrate seamlessly into your product development lifecycle. Their testing focuses on ensuring that products are not only functional but also intuitive and safe for end-users. This approach helps mitigate risks associated with user error and enhances overall product adoption and satisfaction. Engage with Intertek to validate your product's design against critical usability benchmarks.

Key Highlights

  • Intertek is a leading Total Quality Assurance provider to industries worldwide. Source
    “Intertek is a leading Total Quality Assurance provider to industries worldwide.”
  • They help identify and mitigate intrinsic risk in operations, supply chains, and quality management systems. Source
    “Enabling you to identify and mitigate the intrinsic risk in your operations, supply chains and quality management systems.”
  • Services include evaluating product and service compliance with quality, safety, sustainability, and performance standards. Source
    “Evaluating how your products and services meet and exceed quality, safety, sustainability and performance standards.”

Certifications & Trust Signals

  • Global leader in Total Quality Assurance. Source
    “Enabling you to identify and mitigate the intrinsic risk in your operations, supply chains and quality management systems.”

Buyer Snapshot

Best for
  • Companies seeking to validate product usability
  • Manufacturers needing to meet human factors standards
How engagement typically works
  • Project-based testing
  • Consultative approach to usability
Typical deliverables
  • Usability test reports
  • Human factors analysis
  • Risk mitigation recommendations
Good to know
  • Best when product designs require rigorous user validation.
HQ: GB
Languages: English
Status: listed

Services & Capabilities

Usability / Human Factors Testing

Countries: United States, United Kingdom, China, Canada, Japan, Brazil, Europe
Industries: Medical Devices
Pricing model: Custom pricing
Usability Study Types Offered: Formative study, Summative study, Both
Services Offered: User interface evaluation, Validation testing
Standards Supported: IEC 62366-1, FDA Human Factors Guidance
Has Participant Recruitment: No
Has Usability Lab: No
Has Remote Testing: No
Rush Available: No
Nda Support: No
Minimum Project Size: No minimum

Additional usability_human_factors_testing Details

Usability Study Types Offered
Both
Services Offered
User interface evaluation, Instructions evaluation, Validation testing, Other
Standards Supported
IEC 62366-1, IEC 62366-2, FDA Human Factors Guidance
User Types Supported
Lay user, Professional healthcare
Use Environments Supported
Home healthcare, Professional healthcare
Lead Time Band
Start in 4-8 weeks
Quote SLA
3-5 business days
Minimum Project Size
Custom
Pricing Model
Custom
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