Intertek
★★★★★
2.8
/ 5
•
22 reviews
Intertek offers specialized usability and human factors testing services, ensuring your products meet user needs and industry standards.
Intertek provides expert usability and human factors testing to enhance product design and user experience. Their services are crucial for ensuring that products are intuitive, efficient, and safe for end-users. By leveraging their expertise, companies can validate design choices, identify potential usability issues, and optimize product performance before market launch. This focus on human-centered design helps clients reduce development risks and increase customer satisfaction. While the provided evidence focuses on Intertek's internal IT systems and email portal, it indicates a global organization with structured IT infrastructure, suggesting a robust operational framework capable of supporting diverse client services. The mention of various server environments (Intertek Server 2003, 2007, 2010, Moody Server, Office 365) highlights their adoption of modern technology. Their commitment to IT security and efficient communication, as evidenced by the SPAM quarantine system details, reflects a professional and organized approach to business operations, which translates to their service delivery.
About
**Who they are**
Intertek is a global leader in Total Quality Assurance, offering specialized usability and human factors engineering testing services. They help ensure products meet user needs and adhere to industry standards.
**Expertise & scope**
* Specialized usability and human factors testing
* Ensuring products meet user needs
* Verification against industry standards
**Reputation / proof points**
* Global leader in Total Quality Assurance
Intertek is a global leader in Total Quality Assurance, offering specialized usability and human factors engineering testing services. They help ensure products meet user needs and adhere to industry standards.
**Expertise & scope**
* Specialized usability and human factors testing
* Ensuring products meet user needs
* Verification against industry standards
**Reputation / proof points**
* Global leader in Total Quality Assurance
Additional information
Intertek's usability and human factors engineering services are designed to integrate seamlessly into your product development lifecycle. Their testing focuses on ensuring that products are not only functional but also intuitive and safe for end-users. This approach helps mitigate risks associated with user error and enhances overall product adoption and satisfaction. Engage with Intertek to validate your product's design against critical usability benchmarks.
Key Highlights
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Intertek is a leading Total Quality Assurance provider to industries worldwide.
Source
“Intertek is a leading Total Quality Assurance provider to industries worldwide.”
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They help identify and mitigate intrinsic risk in operations, supply chains, and quality management systems.
Source
“Enabling you to identify and mitigate the intrinsic risk in your operations, supply chains and quality management systems.”
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Services include evaluating product and service compliance with quality, safety, sustainability, and performance standards.
Source
“Evaluating how your products and services meet and exceed quality, safety, sustainability and performance standards.”
Certifications & Trust Signals
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Global leader in Total Quality Assurance.
Source
“Enabling you to identify and mitigate the intrinsic risk in your operations, supply chains and quality management systems.”
Buyer Snapshot
Best for
- Medical device manufacturers
- Product developers requiring human factors validation
- Companies seeking to ensure product safety and usability
How engagement typically works
- Project-based consulting
- End-to-end usability testing
Typical deliverables
- Usability testing reports
- Human factors engineering documentation
- Risk analysis reports
Good to know
- Best when specific usability and human factors expertise is required for product development and regulatory compliance.
HQ:
GB
Languages:
English
Claim status:
Listed
Services & Capabilities
Usability / Human Factors Testing
Countries:
United States, United Kingdom, China, Canada, Japan, Brazil, Europe
Industries:
Medical Devices
Pricing model:
Custom pricing
Usability Study Types Offered:
Formative study, Summative study
Services Offered:
Risk analysis, Task analysis, User interface evaluation, Instructions evaluation, Validation testing
Standards Supported:
IEC 62366-1, IEC 62366-2, FDA Human Factors Guidance, ISO 14971
Has Participant Recruitment:
Yes
Has Usability Lab:
Yes
Has Remote Testing:
Yes
Rush Available:
Yes
Nda Support:
Yes
Minimum Project Size:
No minimum
Lead Time Band:
Start in 4-8 weeks
Quote SLA:
3-5 business days
User Types Supported:
Both
Use Environments Supported:
Both
Additional usability_human_factors_testing Details
Usability Study Types Offered
Both
Services Offered
User interface evaluation, Validation testing, Other
Standards Supported
IEC 62366-1, FDA Human Factors Guidance, Other
User Types Supported
Both
Use Environments Supported
Both
Lead Time Band
Start in 4-8 weeks
Quote SLA
3-5 business days
Minimum Project Size
Custom
Pricing Model
Custom
