HF Insight

Bold Insight
★★★★★ 4.5 / 5
• 13 reviews

Bold Insight is a UX consulting firm specializing in usability and human factors research. They deliver outstanding experiences through inclusive design, AI/emerging tech, and accessibility consulting.

Bold Insight is a premier UX consulting firm dedicated to delivering outstanding experiences through expert usability and human factors research. They specialize in a wide range of services including AI & emerging tech, accessibility consulting, and medical device research. Their approach focuses on facilitating an inclusive design process and scaling capacity without compromising quality. Bold Insight helps clients build safer, more effective experiences, evaluate labeling for smoother reviews, and drive better in-vehicle experiences. They offer global project management and team augmentation to strengthen collaboration across regions. With offices in Chicago and London, Bold Insight provides consistent quality and seamless execution for projects worldwide. They are committed to helping businesses achieve their goals by understanding user needs and optimizing product design.

About

**Who they are**
HF Insight is a UX consulting firm specializing in usability and human factors research, dedicated to delivering outstanding experiences. They focus on creating safer, more effective, and inclusive designs.

**Expertise & scope**
* UX research & strategy
* Human factors research
* Medical device research
* IFU Scorecard development
* AI & emerging technology research
* Accessibility consulting
* Team augmentation
* Global project management
* Team Accelerator Program
* Facilities rental

**Reputation / proof points**
* Operates globally with offices in Chicago and London, and a presence in China.
* Addresses potential use errors in product design.
* Facilitates inclusive design processes.
* Scales capacity for clients without compromising speed.
* Strengthens collaboration across different regions.

Additional information

HF Insight emphasizes building safer and more effective experiences through a variety of research and consulting services. They offer expertise in areas such as AI and emerging technologies, as well as accessibility consulting, aiming to facilitate inclusive design processes. The firm also provides team augmentation and global project management to help scale capacity and strengthen collaboration. Their services extend to specialized areas like medical device research and IFU Scorecard development, indicating a broad capability in user-centered design and regulatory considerations.

Key Highlights

  • Specializes in UX research & strategy, human factors research, and medical device research. Source
    “UX research & strategy; Human factors research; Medical device research”
  • Offers AI & emerging tech research and accessibility consulting. Source
    “AI & emerging tech; Accessibility consulting”
  • Provides team augmentation and global project management services. Source
    “Team augmentation; Global project management”
  • Has a global presence with offices in Chicago and London, and a presence in China. Source
    “Chicago office; London, UK; China”

Certifications & Trust Signals

  • Focuses on building safer, more effective experiences. Source
    “Build safer, more effective experiences”
  • Facilitates an inclusive design process. Source
    “Facilitate an inclusive design process”

Buyer Snapshot

Best for
  • Companies seeking to improve user experience through specialized research.
  • Organizations needing to ensure product safety and effectiveness via human factors analysis.
  • Businesses looking to enhance accessibility and inclusivity in their designs.
  • Firms requiring support for AI/emerging tech research and medical device development.
How engagement typically works
  • Project-based consulting for specific research needs.
  • Team augmentation to supplement internal resources.
  • Strategic partnerships for ongoing UX and human factors strategy.
Typical deliverables
  • Usability research reports
  • Human factors analysis documentation
  • Accessibility compliance assessments
  • IFU Scorecards
  • UX strategy recommendations
Good to know
  • Best when clients require deep expertise in human factors and UX research for complex products or technologies.
HQ: Chicago, US
Languages: English
Timezones: UTC+1
Status: listed

Services & Capabilities

Usability / Human Factors Testing

Countries: United States, Netherlands
Industries: Medical Devices
Pricing model: Custom pricing
Usability Study Types Offered: Formative study, Summative study, Both
Services Offered: User interface evaluation, Instructions evaluation, Validation testing, Other
Standards Supported: IEC 62366-1, FDA Human Factors Guidance, ISO 14971
Has Participant Recruitment: Yes
Participant Recruitment Details: Bold Insight offers comprehensive participant recruitment services to ensure you have the right users for your study. They can recruit from their own panels or leverage external sources to find participants matching specific demographic and professional criteria.
Has Usability Lab: Yes
Has Remote Testing: Yes
Rush Available: Yes
Nda Support: Yes
Minimum Project Size: $25-50k
Regions Served: Global

Additional usability_human_factors_testing Details

Usability Study Types Offered
Formative study, Summative study, Both
Services Offered
Risk analysis, Task analysis, User interface evaluation, Instructions evaluation, Validation testing, Other
Standards Supported
IEC 62366-1, IEC 62366-2, FDA Human Factors Guidance, ISO 14971, Other
User Types Supported
Lay user, Professional healthcare, Both
Use Environments Supported
Home healthcare, Professional healthcare, Both
Lead Time Band
Start in 0-2 weeks, Start in 2-4 weeks, Start in 4-8 weeks, Start in 8-12 weeks, Start in 12+ weeks
Quote SLA
< 24 hours, 24-48 hours, 3-5 business days, 1-2 weeks
Minimum Project Size
<$10k, $10-25k, $25-50k, $50k+, No minimum
Pricing Model
Per project, Fixed package, Tiered, Custom
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