HF Insight

Bold Insight
★★★★★ 4.5 / 5
• 13 reviews

Bold Insight is a UX consulting firm specializing in usability and human factors research. They deliver outstanding experiences through inclusive design, AI/emerging tech, and accessibility consulting.

Bold Insight is a premier UX consulting firm dedicated to delivering outstanding experiences through expert usability and human factors research. They specialize in a wide range of services including AI & emerging tech, accessibility consulting, and medical device research. Their approach focuses on facilitating an inclusive design process and scaling capacity without compromising quality. Bold Insight helps clients build safer, more effective experiences, evaluate labeling for smoother reviews, and drive better in-vehicle experiences. They offer global project management and team augmentation to strengthen collaboration across regions. With offices in Chicago and London, Bold Insight provides consistent quality and seamless execution for projects worldwide. They are committed to helping businesses achieve their goals by understanding user needs and optimizing product design.

About

**Who they are**
HF Insight is a UX consulting firm specializing in usability and human factors research, dedicated to delivering outstanding experiences through inclusive design, AI/emerging tech, and accessibility consulting.

**Expertise & scope**
* UX research & strategy
* Quantitative research
* Human factors research
* Medical device research
* IFU Scorecard
* AI & emerging tech
* Accessibility consulting
* Team augmentation
* Global project management
* Team Accelerator Program
* Facilities rental

**Reputation / proof points**
* Locations in Chicago and London, UK, with a global presence including China.
* Focus on building safer, more effective experiences and evaluating labeling for smoother review.
* Addresses potential use errors and compliance with regulations like the Financial Conduct Authority.

Additional information

HF Insight emphasizes facilitating an inclusive design process and scaling capacity without compromising quality. They aim to build safer, more effective experiences and evaluate labeling for smoother regulatory review. Their services are designed to address potential use errors and ensure compliance. Buyers can expect a focus on delivering outstanding user experiences across various domains, including AI/emerging tech and medical devices.

Key Highlights

  • Specializes in UX research & strategy, quantitative research, and human factors research. Source
    “UX research & strategy; Quantitative research; Human factors research”
  • Offers expertise in AI & emerging tech and accessibility consulting. Source
    “AI & emerging tech; Accessibility consulting”
  • Provides specialized services for medical device research and IFU Scorecard. Source
    “Medical device research; IFU Scorecard”
  • Operates globally with offices in Chicago and London, UK, and a presence in China. Source
    “Chicago office; London, UK; Our global family China”

Certifications & Trust Signals

  • Focuses on building safer, more effective experiences. Source
    “Build safer, more effective experiences”
  • Helps evaluate labeling for smoother review processes. Source
    “Evaluate labeling for smoother review”

Buyer Snapshot

Best for
  • Companies seeking to improve user experience through specialized research.
  • Organizations developing medical devices requiring rigorous usability testing.
  • Businesses integrating AI and emerging technologies who need human factors expertise.
How engagement typically works
  • Consulting on UX research and strategy.
  • Providing team augmentation for specific projects.
  • Offering global project management capabilities.
Typical deliverables
  • Usability and human factors research reports.
  • Accessibility consulting findings and recommendations.
  • IFU Scorecard assessments.
  • Quantitative research data and analysis.
Good to know
  • Best when a deep understanding of user behavior and product interaction is required for safety, effectiveness, or market success.
HQ: Chicago, US
Languages: English
Timezones: UTC+1
Claim status: Listed

Services & Capabilities

Usability / Human Factors Testing

Countries: United States, Netherlands
Industries: Medical Devices
Pricing model: Custom pricing
Usability Study Types Offered: Both
Services Offered: User interface evaluation, Instructions evaluation, Validation testing, Risk analysis, Task analysis
Standards Supported: IEC 62366-1, FDA Human Factors Guidance, ISO 14971
Has Participant Recruitment: Yes
Participant Recruitment Details: Bold Insight offers comprehensive participant recruitment services to ensure you get the right users for your study. They can recruit from their own panels or leverage external sources to find participants matching specific demographic and professional criteria.
Has Usability Lab: Yes
Has Remote Testing: Yes
Rush Available: Yes
Nda Support: Yes
Minimum Project Size: $25-50k
Regions Served: Global
Lead Time Band: Start in 0-2 weeks
Quote SLA: < 24 hours

Additional usability_human_factors_testing Details

Usability Study Types Offered
Formative study, Summative study, Both
Services Offered
Risk analysis, Task analysis, User interface evaluation, Instructions evaluation, Validation testing, Other
Standards Supported
IEC 62366-1, IEC 62366-2, FDA Human Factors Guidance, ISO 14971, Other
User Types Supported
Lay user, Professional healthcare, Both
Use Environments Supported
Home healthcare, Professional healthcare, Both
Lead Time Band
Start in 0-2 weeks
Quote SLA
< 24 hours
Minimum Project Size
Custom
Pricing Model
Per project, Custom
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