HF Insight

Bold Insight
★★★★★ 4.5 / 5
13 reviews

Bold Insight is a UX consulting firm specializing in usability and human factors research. They deliver outstanding experiences through inclusive design, AI/emerging tech, and accessibility consulting.

Bold Insight is a premier UX consulting firm dedicated to delivering outstanding experiences through expert usability and human factors research. They specialize in a wide range of services including AI & emerging tech, accessibility consulting, and medical device research. Their approach focuses on facilitating an inclusive design process and scaling capacity without compromising quality. Bold Insight helps clients build safer, more effective experiences, evaluate labeling for smoother reviews, and drive better in-vehicle experiences. They offer global project management and team augmentation to strengthen collaboration across regions. With offices in Chicago and London, Bold Insight provides consistent quality and seamless execution for projects worldwide. They are committed to helping businesses achieve their goals by understanding user needs and optimizing product design.

About

**Who they are**
HF Insight is a UX consulting firm specializing in usability and human factors research, dedicated to delivering outstanding experiences through inclusive design, AI/emerging tech, and accessibility consulting.

**Expertise & scope**
* UX research & strategy
* Quantitative research
* Human factors research
* Medical device research
* IFU Scorecard
* AI & emerging tech
* Accessibility consulting
* Team augmentation
* Global project management
* Team Accelerator Program
* Facilities rental

**Reputation / proof points**
* Locations include Chicago and London, UK, with a global presence extending to China.
* Focus on building safer, more effective experiences and evaluating labeling for smoother review.

Additional information

HF Insight emphasizes facilitating an inclusive design process and scaling capacity without slowing down. They address potential use errors and aim to build safer, more effective experiences. Their services are applicable across various domains, including medical device research and AI/emerging technologies, with a specific offering for an IFU Scorecard to evaluate labeling. The firm also provides team augmentation and global project management capabilities.

Key Highlights

  • Specializes in UX research & strategy, quantitative research, and human factors research. Source
    “UX research & strategy; Quantitative research; Human factors research”
  • Offers specialized services in AI & emerging tech and accessibility consulting. Source
    “AI & emerging tech; Accessibility consulting”
  • Provides medical device research and an IFU Scorecard for labeling evaluation. Source
    “Medical device research; IFU Scorecard”
  • Operates globally with offices in Chicago and London, UK, and a presence in China. Source
    “Chicago office; London, UK”

Certifications & Trust Signals

  • Focuses on building safer, more effective experiences. Source
    “Build safer, more effective experiences”
  • Facilitates an inclusive design process. Source
    “Facilitate an inclusive design process”

Buyer Snapshot

Best for
  • Companies seeking to improve user experience through research.
  • Organizations developing medical devices requiring usability testing.
  • Businesses integrating AI and emerging technologies.
How engagement typically works
  • Consulting services
  • Team augmentation
  • Project-based work
Typical deliverables
  • Usability research reports
  • Human factors analysis
  • Accessibility consulting
  • IFU Scorecard evaluations
Good to know
  • Best when requiring specialized expertise in UX and human factors.
  • Best when needing to ensure product safety and effectiveness through user-centered design.
HQ: Chicago, US
Languages: English
Timezones: UTC+1
Claim status: Listed

Services & Capabilities

Usability / Human Factors Testing

Countries: United States, Netherlands
Industries: Medical Devices
Pricing model: Custom pricing
Usability Study Types Offered: Both
Services Offered: User interface evaluation, Instructions evaluation, Validation testing, Risk analysis, Task analysis
Standards Supported: IEC 62366-1, FDA Human Factors Guidance, ISO 14971
Has Participant Recruitment: Yes
Participant Recruitment Details: Bold Insight offers comprehensive participant recruitment services to ensure you get the right users for your study. They can recruit from their own panels or leverage external sources to find participants matching specific demographic and professional criteria.
Has Usability Lab: Yes
Has Remote Testing: Yes
Rush Available: Yes
Nda Support: Yes
Minimum Project Size: $25-50k
Regions Served: Global
Lead Time Band: Start in 0-2 weeks
Quote SLA: < 24 hours

Additional usability_human_factors_testing Details

Usability Study Types Offered
Formative study, Summative study, Both
Services Offered
Risk analysis, Task analysis, User interface evaluation, Instructions evaluation, Validation testing, Other
Standards Supported
IEC 62366-1, IEC 62366-2, FDA Human Factors Guidance, ISO 14971, Other
User Types Supported
Lay user, Professional healthcare, Both
Use Environments Supported
Home healthcare, Professional healthcare, Both
Lead Time Band
Start in 0-2 weeks
Quote SLA
< 24 hours
Minimum Project Size
Custom
Pricing Model
Per project, Custom
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