Bold Insight

★★★★★ 4.5 / 5
13 reviews

Bold Insight is a UX consulting firm specializing in usability, human factors research, and medical device research. They offer services in AI & emerging tech, accessibility, and team augmentation to build safer, more effective experiences.

Bold Insight is a leading UX consulting firm that excels in usability and human factors research, with a specialized focus on medical device research. They are dedicated to facilitating an inclusive design process and building safer, more effective experiences for their clients. Their comprehensive service offerings include UX research & strategy, AI & emerging tech, accessibility consulting, and team augmentation. Bold Insight also provides specialized services such as medical device research and an IFU Scorecard, aimed at evaluating labeling for smoother regulatory review and ensuring user comprehension. With a commitment to consistent quality and seamless execution, Bold Insight helps organizations scale their capacity without slowing down and strengthen collaboration across global regions. They are equipped to drive better in-vehicle experiences and offer facilities rental for research needs. Their team is ready to discuss how they can support your project goals.

About

**Who they are**
Bold Insight is a UX consulting firm specializing in usability, human factors research, and medical device research. They focus on building safer, more effective experiences.

**Expertise & scope**
* AI & emerging tech
* Accessibility consulting
* Team augmentation
* Medical device research
* Human factors research
* UX research & strategy
* IFU Scorecard
* Global project management
* Team Accelerator Program
* Facilities rental

**Reputation / proof points**
* Offices in Chicago and London, UK.
* Global presence including China.

Additional information

Bold Insight facilitates an inclusive design process and scales capacity for clients without slowing down their operations. They emphasize strengthening collaboration across regions. Their services are designed to deliver outstanding user experiences, particularly in complex areas like medical device research and AI integration. They also offer a Team Accelerator Program and facilities rental, providing flexible engagement options.

Key Highlights

  • Specializes in usability, human factors research, and medical device research. Source
    “Bold Insight is a UX consulting firm specializing in usability, human factors research, and medical device research.”
  • Offers services in AI & emerging tech, accessibility, and team augmentation. Source
    “AI & emerging tech; Accessibility consulting; Team augmentation”
  • Provides a Team Accelerator Program and facilities rental. Source
    “Team Accelerator Program; Facilities rental”
  • Has offices in Chicago and London, UK, with global project management capabilities. Source
    “Chicago office; London, UK”

Certifications & Trust Signals

  • Focuses on building safer, more effective experiences. Source
    “Build safer, more effective experiences”

Buyer Snapshot

Best for
  • Companies seeking specialized UX and human factors expertise.
  • Organizations developing medical devices or AI-driven products.
  • Firms needing to scale their design and research capacity.
How engagement typically works
  • Consulting engagements
  • Team augmentation
  • Project-based services
Typical deliverables
  • Usability research reports
  • Human factors analysis
  • Accessibility consulting
  • Strategy development
Good to know
  • Best when requiring deep expertise in regulated industries or emerging technologies.
HQ: Chicago, US
Languages: English
Timezones: America/Chicago
Claim status: Listed

Services & Capabilities

Usability / Human Factors Testing

Countries: United States, United Kingdom, South Korea, Asia
Industries: Medical Devices
Pricing model: Custom pricing
Usability Study Types Offered: Both
Services Offered: User interface evaluation, Instructions evaluation, Validation testing, Other
Standards Supported: IEC 62366-1, IEC 62366-2, FDA Human Factors Guidance, ISO 14971
Has Participant Recruitment: Yes
Participant Recruitment Details: Bold Insight offers comprehensive participant recruitment services to ensure studies are conducted with the right user profiles.
Has Usability Lab: Yes
Has Remote Testing: Yes
Rush Available: Yes
Nda Support: Yes
Minimum Project Size: $25-50k
Regions Served: Global

Additional usability_human_factors_testing Details

Usability Study Types Offered
Formative study, Summative study, Both
Services Offered
Risk analysis, Task analysis, User interface evaluation, Instructions evaluation, Validation testing, Other
Standards Supported
IEC 62366-1, IEC 62366-2, FDA Human Factors Guidance, ISO 14971, Other
User Types Supported
Lay user, Professional healthcare, Both
Use Environments Supported
Home healthcare, Professional healthcare, Both
Lead Time Band
Start in 0-2 weeks, Start in 2-4 weeks, Start in 4-8 weeks, Start in 8-12 weeks, Start in 12+ weeks
Quote SLA
< 24 hours, 24-48 hours, 3-5 business days, 1-2 weeks
Minimum Project Size
<$10k, $10-25k, $25-50k, $50k+, No minimum
Pricing Model
Per project, Fixed package, Tiered, Custom
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