Bold Insight

★★★★★ 4.5 / 5
13 reviews

Bold Insight is a UX consulting firm specializing in usability, human factors research, and medical device research. They offer services in AI & emerging tech, accessibility, and team augmentation to build safer, more effective experiences.

Bold Insight is a leading UX consulting firm that excels in usability and human factors research, with a specialized focus on medical device research. They are dedicated to facilitating an inclusive design process and building safer, more effective experiences for their clients. Their comprehensive service offerings include UX research & strategy, AI & emerging tech, accessibility consulting, and team augmentation. Bold Insight also provides specialized services such as medical device research and an IFU Scorecard, aimed at evaluating labeling for smoother regulatory review and ensuring user comprehension. With a commitment to consistent quality and seamless execution, Bold Insight helps organizations scale their capacity without slowing down and strengthen collaboration across global regions. They are equipped to drive better in-vehicle experiences and offer facilities rental for research needs. Their team is ready to discuss how they can support your project goals.

About

**Who they are**
Bold Insight is a UX consulting firm that specializes in usability, human factors research, and medical device research. They focus on building safer, more effective experiences for their clients.

**Expertise & scope**
* UX research & strategy
* Human factors research
* Medical device research
* AI & emerging tech
* Accessibility consulting
* Team augmentation
* IFU Scorecard
* Global project management
* Team Accelerator Program
* Facilities rental

**Reputation / proof points**
* Operates globally with offices in Chicago and London, and a global family including China.
* Addresses potential use errors and the challenge of integrating Human In The Loop.

Additional information

Bold Insight emphasizes a commitment to delivering outstanding experiences through an inclusive design process. They aim to help clients scale their capacity without slowing down and strengthen collaboration across regions. Their services are designed to build safer, more effective experiences, with specific mention of addressing potential use errors and integrating Human In The Loop in AI research. They also offer a Team Accelerator Program and facilities rental.

Key Highlights

  • Specializes in human factors research for medical devices. Source
    “Medical device research”
  • Offers expertise in AI & emerging tech research. Source
    “AI & emerging tech”
  • Provides accessibility consulting services. Source
    “Accessibility consulting”
  • Offers team augmentation to scale client capacity. Source
    “Team augmentation”

Certifications & Trust Signals

  • Global presence with offices in Chicago and London, and connections in China. Source
    “Chicago office; location London, UK; location Our global family China”

Buyer Snapshot

Best for
  • Companies seeking specialized UX and human factors research.
  • Organizations developing medical devices requiring rigorous usability testing.
  • Businesses looking to enhance AI and emerging technology integration.
How engagement typically works
  • Consulting and advisory services.
  • Team augmentation to scale internal capacity.
  • Project-based engagements for specific research needs.
Typical deliverables
  • Usability study reports.
  • Human factors research findings.
  • Accessibility consulting recommendations.
  • IFU Scorecard assessments.
Good to know
  • Best when clients require deep expertise in user experience and human factors for complex products, especially in regulated industries like medical devices.
HQ: Chicago, US
Languages: English
Timezones: America/Chicago
Status: listed

Services & Capabilities

Usability / Human Factors Testing

Countries: United States, United Kingdom, South Korea, Asia
Industries: Medical Devices
Pricing model: Custom pricing
Usability Study Types Offered: Both
Services Offered: User interface evaluation, Instructions evaluation, Validation testing, Other
Standards Supported: IEC 62366-1, IEC 62366-2, FDA Human Factors Guidance, ISO 14971
Has Participant Recruitment: Yes
Participant Recruitment Details: Bold Insight offers comprehensive participant recruitment services to ensure studies are conducted with the right user profiles.
Has Usability Lab: Yes
Has Remote Testing: Yes
Rush Available: Yes
Nda Support: Yes
Minimum Project Size: $25-50k
Regions Served: Global

Additional usability_human_factors_testing Details

Usability Study Types Offered
Formative study, Summative study, Both
Services Offered
Risk analysis, Task analysis, User interface evaluation, Instructions evaluation, Validation testing, Other
Standards Supported
IEC 62366-1, IEC 62366-2, FDA Human Factors Guidance, ISO 14971, Other
User Types Supported
Lay user, Professional healthcare, Both
Use Environments Supported
Home healthcare, Professional healthcare, Both
Lead Time Band
Start in 0-2 weeks, Start in 2-4 weeks, Start in 4-8 weeks, Start in 8-12 weeks, Start in 12+ weeks
Quote SLA
< 24 hours, 24-48 hours, 3-5 business days, 1-2 weeks
Minimum Project Size
<$10k, $10-25k, $25-50k, $50k+, No minimum
Pricing Model
Per project, Fixed package, Tiered, Custom
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