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What is a Product Information File (PIF), and what must the Responsible Person maintain?
I understand the Responsible Person must maintain a Product Information File (PIF), but I'm unclear on what exactly must be in the PIF, who creates it, and what the Responsible Person's obligations are regarding PIF maintenance.
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Asked by Lo H. Khamis
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Lo H. Khamis, Regulatory Experts
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## What is a Product Information File (PIF), and What Must the Responsible Person Maintain?
The **Product Information File (PIF)** is a core compliance requirement under EU Cosmetics Regulation. Understanding what must be in the PIF and the RP's obligations is essential for compliance.
### What is a PIF?
The **Product Information File (PIF)** is a comprehensive dossier containing all information about a cosmetic product. According to Article 11 of Regulation (EC) No 1223/2009, the PIF must be maintained by the Responsible Person and made available to competent authorities upon request.
### What Must Be in the PIF?
The PIF must include:
#### 1. **Product Description**
- Description of the cosmetic product
- Physical and chemical characteristics
- Product category and intended use
#### 2. **Safety Assessment**
- Cosmetic product safety report (CPSR)
- Safety assessor qualifications
- Safety assessment conclusions
#### 3. **Manufacturing Method**
- Description of manufacturing process
- Good Manufacturing Practice (GMP) compliance
- Quality control procedures
#### 4. **Evidence of Claimed Effect**
- Scientific evidence supporting product claims
- Clinical studies or literature supporting claims
- Justification for any efficacy claims
#### 5. **Labeling Information**
- Product labels and packaging
- Ingredient lists (INCI names)
- Warnings and precautions
#### 6. **Data on Undesirable Effects**
- Records of serious undesirable effects
- Complaint handling procedures
- Post-market surveillance data
### The RP's Obligations
The Responsible Person must:
- **Maintain the PIF** - The RP must keep the PIF up to date and accessible
- **Make it available to authorities** - The PIF must be provided to competent authorities within a reasonable time upon request
- **Ensure completeness** - The RP must ensure the PIF contains all required information
- **Keep it current** - The PIF must be updated when products change
### Who Creates the PIF?
The PIF is typically created by:
- **Manufacturer** - Provides product information, formulations, manufacturing details
- **Safety Assessor** - Conducts safety assessment and creates CPSR
- **RP** - Maintains the PIF and ensures it's complete and accessible
### Two Approaches to PIF Management
RP providers handle PIFs in two main ways:
#### Option 1: RP Maintains Complete PIF
The RP physically maintains the complete PIF and can provide it directly to authorities when requested.
**Advantages:**
- Faster response to authority requests
- RP can verify PIF completeness
- Lower operational burden on manufacturer
- Better compliance assurance
**Considerations:**
- Higher cost (RP must maintain document management systems)
- Requires ongoing document updates
- Manufacturer must provide all information to RP
#### Option 2: Contractual Access Clause
The RP and manufacturer contractually agree that the **manufacturer will provide the PIF directly to authorities** upon request, with the RP ensuring this happens.
**Advantages:**
- Lower cost (manufacturer maintains PIF)
- Manufacturer has direct control
- More flexible for manufacturers with existing systems
**Considerations:**
- Manufacturer must be able to respond quickly to requests
- Higher operational burden on manufacturer
- Requires strong coordination
### Questions to Ask Your RP Provider
1. **"Do you maintain the PIF, or do you rely on a contractual access clause?"**
- Understand which model they use
- Know what this means for your operations
2. **"What evidence do you need from us to be confident the PIF is complete?"**
- They should verify PIF completeness
- They should check that all required sections are present
3. **"What happens if authorities request the PIF and we can't provide it quickly?"**
- Understand the escalation process
- Know the consequences of non-compliance
4. **"Do you help with PIF creation, or do we need to provide a complete PIF?"**
- Some RPs help create PIFs, others require complete PIFs
- Understand the division of labor
### Best Practices
1. **Know Your Model** - Understand whether your RP maintains the PIF or relies on contractual access
2. **Prepare Documentation** - Have PIF components organized and accessible
3. **Ensure Completeness** - Verify all required PIF sections are present
4. **Keep It Updated** - Update PIF when products change
5. **Maintain Relationships** - Keep communication open with your RP about PIF status
### Practical Recommendation
If you're a small manufacturer or have limited regulatory resources, consider an RP that offers full PIF management. The additional cost may be worth the reduced operational burden and lower compliance risk.
If you have strong regulatory capabilities and well-organized documentation, a contractual access model may work well and be more cost-effective.
### Next Steps
1. Assess your PIF readiness and management capabilities
2. Evaluate RP providers based on their PIF handling model
3. **[Compare EU Cosmetics Responsible Person providers & request quotes](https://cruxi.ai/regulatory-directories/cosmetics_rp)** - Compare providers offering different PIF service levels
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*Written by **Lo H. Khamis**, Regulatory Experts. [Connect on LinkedIn](https://www.linkedin.com/in/lo-h-khamis) for regulatory guidance.*
### Official Sources:
- [Regulation (EC) No 1223/2009 - Article 11](https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32009R1223)