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How do vigilance and FSCA reporting work with a UK Responsible Person?
I understand vigilance reporting is required under UK MDR 2002, but I'm unclear on the UK-specific requirements and the UK RP's role in serious incident and FSCA reporting. Can you clarify the process?
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Asked by Lo H. Khamis
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Lo H. Khamis, Regulatory Experts
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## How Do Vigilance and FSCA Reporting Work with a UK Responsible Person?
The UK requires reporting of **serious incidents** and **Field Safety Corrective Actions (FSCAs)** to MHRA. Understanding the UK RP's role in this process is essential for maintaining compliance and patient safety.
### UK Vigilance Requirements
Under UK MDR 2002, manufacturers must report:
1. **Serious incidents** - Events that meet the definition of a serious incident under UK MDR 2002
2. **Field Safety Corrective Actions (FSCAs)** - Actions taken to reduce risks from devices already on the market
3. **Trend reporting** - Patterns of incidents that may indicate systemic issues
### The UK RP's Key Role
UK MDR 2002 puts the UK RP in a **key assurance role** for vigilance:
The UK RP is responsible for **ensuring** that reports are sent to MHRA for:
- Serious incidents occurring in the UK
- FSCAs in the UK
- Trend reporting as required
**Important**: The UK RP doesn't just "facilitate" reporting—they are responsible for **ensuring** it happens.
### For Foreign Manufacturers
UK MDR 2002 also indicates that the **responsible person should be included in relevant FSCA communications**. This means:
- The UK RP should be notified of FSCAs
- The UK RP should be involved in the reporting process
- The UK RP should be kept informed of corrective actions
### Practical Workflow
A well-functioning vigilance workflow should include:
#### 1. **Complaint/Incident Intake**
- Receive and log complaints or incident reports
- Triage against "serious incident" criteria
- Determine if the incident occurred in the UK
#### 2. **Triage Against Criteria**
- Assess whether the incident meets the definition of "serious incident"
- Determine reporting requirements and timelines
- Identify if FSCA is needed
#### 3. **Draft MHRA Report**
- Prepare the incident report in MHRA's required format
- Include all required information
- Coordinate with UK RP for review and submission
#### 4. **Submit + Track CAPA/FSCA**
- Submit report to MHRA through appropriate channels
- Track submission and any follow-up requests
- Implement corrective and preventive actions (CAPA)
- Submit FSCA notifications if required
#### 5. **Closeout Evidence**
- Document that reporting is complete
- Maintain records of submissions and responses
- Update risk management files
### Reporting Timelines
While specific timelines may vary, you should:
- **Report serious incidents promptly** - Typically within days, not weeks
- **Notify UK RP immediately** - Don't wait to involve them
- **Coordinate with UK RP** - They need to ensure submission happens
- **Track and follow up** - Ensure MHRA receives and processes the report
### UK RP Responsibilities
Your UK RP should:
- ✅ Have a clear process for receiving incident notifications
- ✅ Review reports before submission
- ✅ Submit reports to MHRA in required format
- ✅ Track submissions and follow up as needed
- ✅ Coordinate with you on any MHRA requests
- ✅ Maintain records of all vigilance activities
### What to Ask Your UK RP
1. **"What is your process for handling serious incident reports?"**
- How quickly can they review and submit?
- What format do they require from you?
2. **"Do you actively manage reporting, or do you rely on us to draft everything?"**
- Some UK RPs draft reports, others review manufacturer drafts
- Understand the division of labor
3. **"How do you track submissions and ensure MHRA receives them?"**
- You need confirmation that reports were submitted
- Track record of successful submissions
4. **"What happens if MHRA asks follow-up questions?"**
- Who responds?
- How quickly?
- What information do they need from you?
### Best Practices
1. **Establish Clear Processes** - Document your vigilance workflow
2. **Communicate Early** - Notify UK RP as soon as you identify a reportable incident
3. **Maintain Records** - Keep detailed records of all incidents and reports
4. **Regular Review** - Review your vigilance process with UK RP periodically
5. **Train Your Team** - Ensure your team knows when and how to report
### Common Mistakes
- ❌ Waiting too long to notify UK RP
- ❌ Not including UK RP in FSCA communications
- ❌ Assuming UK RP will handle everything without your input
- ❌ Not maintaining proper records
- ❌ Not following up on submissions
### Next Steps
1. Establish clear vigilance workflows with your UK RP
2. **[Compare UK Responsible Person providers & request quotes](https://cruxi.ai/regulatory-directories/uk_rp)** - Find providers with strong vigilance reporting capabilities
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*Written by **Lo H. Khamis**, Regulatory Experts. [Connect on LinkedIn](https://www.linkedin.com/in/lo-h-khamis) for regulatory guidance.*
### Official Sources:
- [MHRA - Vigilance Reporting](https://www.gov.uk/government/organisations/medicines-and-healthcare-products-regulatory-agency)